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題 名 | 促參承辦人工作動機和團隊關係對其工作態度的影響研究=The Study on How the Public Staff's Working Motivation and Team Relationship Affect Work Attitude |
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作 者 | 吳宗憲; 黃浩瑋; | 書刊名 | 行政暨政策學報 |
卷 期 | 58 2014.06[民103.06] |
頁 次 | 頁87-120 |
分類號 | 440 |
關鍵詞 | 促進民間參與公共建設; 公共服務動機; 工作投入; 組織承諾; Private participation in infrastructure project; Public service motivation; Work involvement; Organizational commitment; |
語 文 | 中文(Chinese) |
中文摘要 | 政府2000年通過「促進民間參與公共建設法」,希望透過私部門的參與,以解決政府財政困窘問題,並增進公共服務的效率,惟因促參案件不確定性極高,使得承辦人相較其他公務員,暴露在難度更高的決策環境中,因而導致負面的工作態度。惟揆諸過往研究,多是由「外部顧客」角度思考促參問題,促參承辦人員之動機及行為的分析,過去並未有經驗研究可供參考,而成為學術研究的失落連結,本文希望能將該領域予以彌縫。經實證研究發現,個別的物質誘因、團隊支持以及公共服務動機,對於承辦人員的組織承諾及工作投入,都有正面效果,但其混合效果則呈現多元的排擠效果,是故,以往的政策工具會產生某些非預期效果。據此,本文對促參政策提出幾項政策建議,希望能使未來促參業務的推動更為順利。 |
英文摘要 | The government instituted the "Act for Promotion of Private Participation in Infrastructure Projects (PPP)" in 2000, in hopes of solving financial shortness and increasing public service efficiency. However, the public servants dealing with PPP must face uncertainty situation, so their organizational commitment and work involvement are weaken. Most of academia and practitioners are derived from perspectives of "external customers" like citizens and entrepreneurs. But neglecting the public staffs' attitude. Apparently, motivation and behavior of "internal customers" (the public staff) are the key point to the PPP's problems. In this article, we identify individual factors like material incentives, team support, and public service motivation have surprising influence on the staff's organizational commitment and work involvement. However, mixing of different policy instruments will result in multiple "crowded-out", unexpected effects. In order to control them, we carry out some policy recommendations for private participation in public infrastructure. |
本系統中英文摘要資訊取自各篇刊載內容。