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| 題 名 | 瞭解組織中的學習--臺灣的一個個案研究=Understanding Learning in Organizations: A Case Study in Taiwan |
|---|---|
| 作 者 | 羅寶鳳; | 書刊名 | 成人教育學刊 |
| 卷 期 | 1 1997.09[民86.09] |
| 頁 次 | 頁289-320 |
| 分類號 | 521.12、521.12 |
| 關鍵詞 | 組織中的學習; 工作與學習; 成人學習; 非正式學習; 學習經驗; 改變; 質化的個案研究; Learning in organizations; Work and learning; Adult learning; Informal learning; Learning experience; Changes; Qualitative case study; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 近年來，工作場所的內外在環境都有了極大的改變，因此，個人與組織必須不斷 地學習以面對隨之而來的挑戰與競爭。本研究的主要目的是探索個人在組織中所經歷到的學 習過程，瞭解個人在組織中的學習受那些因素的影響，以及這些學習的經驗對組織與個人的 影響，根據研究的結論，提出具體的建議供實務工作者的參考，使他們能更有效地協助工作 場所中的成人學習，並期望對相關理論的發展作一些貢獻。本研究的重點是放在組織環境中 的個人學習經驗。文獻探討包括了組織中學習的概念、學習的類型，以及理論架構與理論模 式的整理。文獻探討的結果發現，需要更多實務的研究來支持與驗證這個領域中的許多觀點 與理論，因此，本研究採用一個質化的個案研究的方法，以臺灣的一個非營利組織 (臺北張 老師 ) 為例，深入訪談組織中的二十一位成員， 具體地瞭解組織中的學習發生的過程及其 影響。根據研究的結果得到六個結論。第一，所謂組織中的學習，是指在工作過程中所獲得 的專業技巧、專業知識與相關的體認。第二，組織中學習經常藉由與他人的互動．觀察他人 、工作經驗的累積、自我反省、參加訓練活動、參考檔案，以及其他資源的運用等方式而產 生。第三，組織中學習的來源是多方面的，包括人、工作、其他資源與自我。第四，訪談中 也出現許多組織中學習的重要概念，包括永續的學習、經驗的學習、非正式的學習、學習的 阻礙、學習的影響、學習的層次與學習的目的。第五，組織中的學習受個人因素與組織環境 因素的雙重影響，且這兩種因素也互相影響。最後，整體而言，組織中的學習對個人生活、 工作及組織效能都有正面的影響。 |
| 英文摘要 | In the past two decades, both external and internal workplace environ- ments have undergone dramatic changes so that individuals and organizations need to continuously learn to meet today's challenges and competition. The concept of learning in organizations has drawn much interest and has become a new preoccupation in the workplace. The purposes of this study were to explore the learning process as experienced by people in organizations, to investigate the perceived factors and impacts of these learning experiences and to draw conclusions that may help practitioners to facilitate adult learning in the workplace and researchers to gain a better understanding of this topic. Individual learning experience in organizational settings is the major concern in this study. The literature review included several individual learn- ing th~ories and models of learning in organizations. A solid research base is needed to better understand learning in organizations and to make unique contributions to the field. A qualitative case study was conducted by inter- viewing 21 employees and one resource person in a non-profit organization in Taiwan. Six conclusions were drawn from the findings of the study.First, for the staff members, learning in the organization took place through informal learning on the job and consisted of work-related understandings, professional skills, and professional knowledge which were acquired mostly from the working process and partly from on-the-job training. Second, learning in the organization occurred by interacting with others, observing others, accumulating working experiences, reflecting by oneself, attending training activities, and referring to files and other resources. Third, learning in the organi- zation came from multiple sources, including people, work, other resources, and oneself. Fourth, several characteristics of learning in the organization emerged in the interviews: continuous learning, experiential learning, informal learning, obstacles to learning, influences on learning, level of learning, and purpose of learning. Fifth, learning in the organization was influenced by both personal and organizational factors. In addition, these two factors interacted with each other. Finally, most of the impacts on personal life, work, and the organization were positive and beneficial. |
本系統中英文摘要資訊取自各篇刊載內容。