頁籤選單縮合
題 名 | 旅行業知識分享質性硏究=The Travel Industry and Knowledge Sharing of Qualitative Research |
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作 者 | 吳偉德; | 書刊名 | 人文暨社會科學期刊 |
卷 期 | 10:2 2014.12[民103.12] |
頁 次 | 頁111-126 |
分類號 | 992.2 |
關鍵詞 | 知識分享; 知識創造; 組織學習; 組織創新; Knowledge sharing; Knowledge creation; Organization learning; Organization innovation; |
語 文 | 中文(Chinese) |
中文摘要 | 質性方法來研究知識分享的理論是比較少的,本研究探討組織資深人員對於專業知識分享、組織學習、知識創造及組織創新之影響。採質性研究:文獻分析法、深度訪談法、參與觀察法及三角檢測法,訪談15家旅行業高階主管及協助研究人員共20位。發現:一、非正式場域中關心行為在知識分享下是有效的。二、師徒制度可以彰顯旅行業隱性的知識。三、知識分享在技術及回饋的提供與接收於行銷管理是不彰顯的。四、個別能力的整合,由經驗與智慧的蛻變產生新知識。五、企業伙伴合作及共同研究對組織創新是成立的。六、知識擴散在知識爆炸現況及成員選擇之知識時,是不彰顯的。七、資訊科技、網際網路對知識創造是成立的。 |
英文摘要 | The methods of knowledge sharing theory of Qualitative is unual. This research is to explore influence among the senior staff knowledge sharing, organization learning, knowledge creation and organization innovation. By using the Qualitative Research Method: Literature Review, Depth interview, Participant Observation and Triangulation to interview with the travel agencies supervisors, 15 people and assistants, 20 people in total. We find and conclude as: 1. Effective caring behavior of knowledge sharing in informal occasion. 2. Implicit knowledge of travel industry is then most significant in mentor. 3. Among the skill feedback, offer and receive after knowledge sharing of marketing management is insignificant. 4. Integration of individual ability from increase experience and wisdoms transform advance knowledge. 5. Collaborations and Co-worker of travel agencies for knowledge innovation is established. 6. The organization employees will opinion knowledge when knowledge diffusioned of overflow knowledge happen is insignificant.7.IT & Internet for knowledge creation is established. |
本系統中英文摘要資訊取自各篇刊載內容。