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題名 | 風險管理在ISO 9000品質管理標準系列之探討--以ISO 9004:2009為例=A Study of Risk Management in ISO 9000 Series Standard--Taking ISO 9004:2009 as an Example |
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作者 | 楊孟仁; Yang, Mene-jen; |
期刊 | 捷運技術 |
出版日期 | 20110800 |
卷期 | 45 2011.08[民100.08] |
頁次 | 頁15-20 |
分類號 | 494.56 |
語文 | chi |
關鍵詞 | 風險管理; 品質管理; 永續成功; Risk management; Quality management; Sustained success; |
中文摘要 | 當2009年2月國際標準組織176技術委員會(ISO/TC 176)於東京召開第26次會 議時,該次會議除眾所皆知的ISO 9000系列標準維持與更新外,更被賦予ISO 9001改 版理念與構思的重責。緊接2009年11月第三版ISO 9004「組織永續成功之管理參考- 品質管理之方式」標準公布,除了點引出「風險」相關條文節數達15處外,更提醒企 業與組織於處理風險事件時,須同時參照「ISO 31000風險管理」一標準。以過程導 向為核心論述的ISO9000品質管理系統,在引領組織邁向永續經營的大道時,企業組 織更應發展與執行風險管理系統。 |
英文摘要 | The 26th meeting of the ISO/TC 176 held in Tokyo in February 2009 passed a resolution that the well-known ISO 9000 series standard should be maintained and updated. In addition, new notions and ideas for a new edition of ISO 9001 came up at the meeting. In November the same year, ISO 9004:2009 “ Managing for the sustained success of an organization — A quality management approach,” the third edition of the standard, was published. The ISO 9004 standard mentions “risk” in a total of 15 articles and clauses. In addition, this edition reminds organizations to refer to ISO 31000 — a practical document that seeks to assist organizations in developing their own approach to the management of risk. While ISO 9000 that takes a process-oriented approach as its core concept and leads organizations to move toward sustainable management, it would be better for organizations to first develop and implement a risk management system. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。