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題名 | ISO9001:2015過程導向與風險管理之實務研究=The Practical Study of the Process-oriented and Risk Management for ISO 9001:2015 |
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作者 | 韓慧林; 韓榮姿; 錢怡岑; Hai, H. L.; Han, B.; Chien, Y. T.; |
期刊 | 危機管理學刊 |
出版日期 | 20160900 |
卷期 | 13:2 2016.09[民105.09] |
頁次 | 頁51-61 |
分類號 | 494.56 |
語文 | chi |
關鍵詞 | 過程方法; 作業風險管理; ISO9001品質管理系統; Process approach; Operational risk management; ISO9001 quality management system; |
中文摘要 | 國際標準組織是由各國標準化團體組成的世界性聯合會,制定國際標準工作通常由ISO 的技術委員會執行。品質管理系統的導入是組織的策略決定,可幫助提升組織整體績效並為永續發展提供了一個堅實的基礎。本研究以顧問輔導新版ISO9001:2015 認證之實務經驗,透過作業風險管理及過程流程圖,提供一套6 個步驟之評估與管理標準作業模式,做為執行與認證參考。 |
英文摘要 | The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies. The work of preparing International Standards is normally executed through ISO technical committees. Each member body interested in a subject where technical committees have been established has the right to be represented on that committee. The quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. In this study, we use the counseling practice experience of a new version of ISO9001: 2015 certificated. Finally, we apply operational risk management and process flow diagram to provide a "six-step" standard operation procedure as the reference to evaluation and management for ISO9001 certificated or implementation. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。