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頁籤選單縮合
題 名 | 學校行政領導中的「滿意」與「不滿意」議題=The Issues of Satisfaction and Dissatisfaction in School Administration Leadership |
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作 者 | 陳成宏; | 書刊名 | 教育研究與發展期刊 |
卷 期 | 4:3 2008.09[民97.09] |
頁 次 | 頁117-138 |
分類號 | 526.4 |
關鍵詞 | 學校行政領導; 工作的滿意理論; 民主的不滿意理論; 全面品質管理; School administration leadership; Satisfaction theory of job; Dissatisfaction theory of democracy; Total quality management; |
語 文 | 中文(Chinese) |
中文摘要 | 「工作的滿意理論」探討內部員工對工作的滿意與不滿意因素,「民主的不滿意理論」強調社區居民對學校政策的不滿意效應,「全面品質管理」為確保品質必須兼顧組織內外顧客的滿意程度,本文嘗試以上述三者為理論基礎,將其導入學校行政的脈絡,尋求其在學校行政領導架構下的關聯意涵。三種理論各有其對學校行政領導的看法及立場,而「滿意-不滿意」概念恰如一連接三方的平台,巧妙地將三邊的主要論點兩兩互相連結。此三者一主內,一主外,一內外兼顧,三者之間關係的界定和釐清,當能提供學校行政人員於領導理論與實務的參考依據。 |
英文摘要 | The "satisfaction theory of job" is concerned about employees’ satisfiers and dissatisfiers in job, "dissatisfaction theory of democracy" focuses on the dissatisfaction effect yielded from community members’ responses on educational policies, and Total Quality Management (TQM) emphasizes meeting the satisfaction of both internal and external customers. Based on the three theories, this paper aims to introduce them into the context of school administration, and further explore their connected implications under the framework of school leadership. While the three of them have owned their unique perspectives respectively, the concept of "satisfaction- dissatisfaction" just serves as a platform for linking three sides, which establishes the channels to communicate with each other’s main discourses. With this effort in investigating the interrelationship among three theories, it is reasonably expected that school administrators can have a better understanding of leadership theoretically and practically. |
本系統中英文摘要資訊取自各篇刊載內容。