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題 名 | 從價值鏈的觀點探討中小企業跨領域轉型的關鍵成功因素--以半導體製造業為例=The Critical Success Factors of Cross-Domain Transformation of Medium and Small Enterprise from the Value Chain Point of View--A Case Study of Semiconductor Manufacturing |
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作 者 | 李孟訓; 呂淑儀; 三雅涵; 郭羽真; 許雅琪; | 書刊名 | 中小企業發展季刊 |
卷 期 | 3 2007.03[民96.03] |
頁 次 | 頁17-41 |
分類號 | 555.45 |
關鍵詞 | 企業轉型; 模糊德菲法; 模糊層級分析法; Business transformation; Fuzzy delphi; Fuzzy analytic hierarchy process; |
語 文 | 中文(Chinese) |
中文摘要 | 本研究欲從價值鏈的觀點,結合模糊德菲法與模糊層級分析法,探討中小型半導體製造業「跨領域轉型」之關鍵成功因素。文中依據判斷抽樣法選取問卷調查對象,逐步分析各個構面與評估準則間的權重關係。研究結果顯示,中小型半導體製造業「跨領域轉型」時,其關鍵成功因素為「售後服務」、「顧客導向產品設計能力」、「研發人員素養培育能力」、「建立與顧客溝通網路」,「顧客長期關係建立之能力」、「掌握市場需求趨勢」等6項。由此可知,一個想要成功「跨領域轉型」的中小型半導體製造業,是以產品銷售後的服務程度、提供符合顧客所需的產品設計能力,以及研究發展人員素養培育程度等等為主要原則,如此將有助於其「跨領域轉型」的成功。 |
英文摘要 | This research aims to find out critical success factors of cross-domain transformation of the medium and small semiconductor manufacturing from the value chain point of view through combining Fuzzy Delphi Method (FDM) and Fuzzy Analytic Hierarchy Process (FAHP). The essay selects questionnaire survey objects by judgment sampling, and gradually analyzes the weighting relationship between every aspect and assessment criteria. It is implied in the research that when medium and small semiconductor manufacturing is undergoing cross-domain transformation, the critical success factors include the six respects of after-sale services, the ability to design guiding products, the capability of research intellectuals, establishing customer communication network, the ability to establish long-term relationship with customers and mastering the tendency of market demands. It can be seen that if a medium and small semiconductor manufacturing wants to be successful in cross-domain transformation, it will be helpful to regard such respects as main principles, i.e. the degree of after-sale services, the ability to provide with product design according to customers' requirements and the capability of the research intellectuals. |
本系統中英文摘要資訊取自各篇刊載內容。