查詢結果分析
來源資料
頁籤選單縮合
題名 | 英美兩國績效評估制度之比較=The Comparison of Performance Evaluation Systems between the U. S. and U. K. |
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作者 | 邱吉鶴; | 書刊名 | 研考雙月刊 |
卷期 | 27:5=237 2003.10[民92.10] |
頁次 | 頁20-32 |
專輯 | 公部門績效評估 |
分類號 | 572.93 |
關鍵詞 | 績效管理; 績效評估; 策略規劃; 績效指標; Performance management; Performance evaluation; Strategic planning; Performance indicators; |
語文 | 中文(Chinese) |
中文摘要 | 本報告為英美兩國績效評估制度之比較,希從其政府改革及制度變革過程中,找出其共同的特色,作為我國未來績效評估制度改進之參考。由本分析報告中發現英美兩國其制度共同特色包括:訂定專法;設置專責組織;強調策略規劃與成果導向的績效評估;評估指標以顧客滿意、成本、品質與效率等為主;資訊公開化;以及績效評估與激勵制度結合等,都深具參考的價值。 |
英文摘要 | The comparison of performance evaluation systems between the governments of the United States of America and the United Kingdom is very helpful for continuous improvement on the similar system used in Taiwan. Based on this analysis report, the common characteristics between the U.S. and U.K. systems are as followings: performance evaluation legislation; dedicated evaluation organization; emphasizing outcome-oriented evaluation matching with strategic planning goals; adopting customer satisfaction, cost efficiency, and quality as performance indicators; evaluation results disclosure; and linking performance results to performance reward system. Above findings are of great value for knowing more about performance management. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。