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題名 | 資訊人員專業職能需求分析=Competencies Analysis for MIS Professionals |
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作者 | 吳智鴻; 許欽嘉; Wu, Chih-hung; Shau, Chin-chia; |
期刊 | 德明學報 |
出版日期 | 20021200 |
卷期 | 20 2002.12[民91.12] |
頁次 | 頁149-164 |
分類號 | 494.3 |
語文 | chi |
關鍵詞 | 職能分析; 重要事件法; Competencies analysis; Critical incidents; |
中文摘要 | 本研究在探索國內、外相關的研究之後,發現仍有不足之處。故本研究試圖從不 同角色來層面來分析專業職能,以彌補單一角色建構之缺失。 本研究的目的有三:1. 尋找 出資訊專業人員所應具備的專業職能, 2. 不同角色間,對於資訊人員專業職能的看法是否 一致,3. 不同角色定位,對於資訊人員專業職能的看法是否一致。 本研究考慮目前職能分 析方法之優缺之後,在時間與成本的考量下,選擇以 Spencer & Spencer (1993) 所建議的 職能評鑑方法,並輔助專家訪談法之重要事件法 (Gonczi,1990) 作為資料蒐集的方法,以 產生本研究的職能項目。研究結果顯示,不同角色間對資訊人員專業職能的看法相當一致; 而不同的角色定位集群,造成在個人特質、專業知識與態度、企業知能等三方面的專業職能 看法的顯著差異。此外,就資訊人員程式語言與開發環境而言,就目前而言,最重要的程式 語言為 VB,其它相對重要的程式語言為 Java、Delphi 或 VC++,而最常被使用到的開發環 境組合為 Win2000+SQL Server 的組合。透過重要事件研究法,本研究歸納出,除了資訊人 員所應具備的專業技能外,「團隊合作與共事的能力」、「專案規劃的能力」、「資源爭取 與分配的能力」為資訊人員所應具備的專業職能,且此三者可明顯得知與管理領導等方面相 關。故本研究建議,除了專業職能外,「個人特質的培養」、「人際溝通」、「團隊合作與 共事的能力」、「專案規劃的能力」、「資源爭取與分配的能力」對於資訊人員而言也是相 當的重要,也是學校教育目前較需要加強之處。 |
英文摘要 | While reviewing the past researches about competencies for MIS professionals, this study tried to analysis competencies for MIS professionals from multiple role's view in order to conquer the problem from single role's view. Hence, the purpose of this study are: First, to determine what competencies are need for MIS professionals, Second, does it consistence about competencies between multiple role's view, Final, does it consistence about competencies between multiple role position. With time and money budget, we followed the competence evaluation process that suggested by Spencer and Spencer (1990) and combined other two methods include expert interview and critical incidents method. The results showed that there has a consistence opinion for competencies for MIS professional between multiple role's view but has inconsistence opinions between different MIS professional role position. Different MIS professional role position caused the significant differences in personal traits factor, professional knowledge and attitude factor, and business management knowledge factor. Therefore, the most popular software language is VB, Java, Delphi and VC++ and the most popular development environment. is Win2000 with SQL Server so far. As results inductive from critical incidents, three additional professional managerial competencies wre found in this survey, there are team work ability, project planning ability, and resources acquisition and allocation ability. We recommended that personal traits, human communication, team work ability, project planning ability and resources acquisition and allocation ability were the most weakness in now education system. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。