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題名 | 電子商務技術與架構對圖書館之影響與應用=The Architecture and Technique of Electronic Commerce: Impact and Implications for Library |
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作 者 | 賴忠勤; | 書刊名 | 書苑 |
卷期 | 51 2002.01[民91.01] |
頁次 | 頁51-64 |
分類號 | 020.9 |
關鍵詞 | 圖書館; 電子商務; 價值鏈; 客戶關係管理; 虛擬社群; 企業入口網站; Library; Electronic commerce; Value chain; Customer relationship man agement; Virtual community; Enterprise information portals; |
語文 | 中文(Chinese) |
中文摘要 | 本文探討電子商務(EC)之架構,以及就圖書館服務的角度而言,可茲應用的電子商務技術。圖書館在電子商務B2B、B2C、C2B及C2C所扮演的角色,在整個圖書館價值鏈中所造成的轉變。文中並就客戶關係管理(CRM)、虛擬社區、企業入口網站(EIP)等技術,提供在圖書館的應用模式。 |
英文摘要 | Many new information techniques have been created since the concept of electronic commerce (EC) was presented. From library service viewpoint, there are many applications and architecture can be implemented into library. Libraries play an important role in EC, such as B2B, B2C, C2B and C2C, engendering a whole new library value chain. This article attempts to provide application modes in libraries with techniques of customer relationship management (CRM), virtual community, enterprise information portals (EIP), etc. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。