頁籤選單縮合
| 題 名 | 某教學醫院住院病人對護理服務之滿意度調查研究 |
|---|---|
| 作 者 | 黃金蓮; | 書刊名 | 護理新象 |
| 卷 期 | 3:7=27 1993.07[民82.07] |
| 頁 次 | 頁337-354 |
| 分類號 | 419.7 |
| 關鍵詞 | 病人滿意度; 護理服務; Maslow人類基本需求; Patients' satisfaction; Nursing service; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 本研究是以結構式問卷調查某教學醫院住院病人對護理服務之滿意情 況,並比較病人對生理的需求、安全的需要、愛及所屬感的需要及尊重的需要四 方面護理服務滿意度之差異性。結果顯示,該院病人對護理服務滿意度之總平均 值為4.02,介於滿意和極滿意之間;各病房病人對護理服務滿意度之差異性,並無 統計學上之意義。而以Maslow的人類基本需求方面來看,愛及所屬感的需要及尊 重的需要之滿意度的平均值,均介於滿意和極滿意之間;安全的需要與生理的需 求之滿意度的平均值,別的介於無意見和滿意之間。四者間之差異性.則有統計 學上之意義。 |
| 英文摘要 | This is a survey with structured questionnaire to study in-patients'satisfaction with nursing service at a teaching hospital, and to comparethe differences of the in-patients' satisfaction within four aspects, physiological needs, safety and security needs, love needs and esteemneeds. The survey shows that the average score of 445 samples of thepatients' satisfaction with nursing service is 4.02 between"satisfactory" and "very satisfactory"; the differences of the averagescores among the wards are of little statistic significance. In aspects ofthe Maslow's human basic needs, the average scores of love needs andesteem needs are between "satisfactory" and "very satisfactory"; theaverage scores of safety and security needs and physiological needs arebetween "no opinion" and "satisfactory"; the average scores of thesefour aspects are significantly different. |
本系統中英文摘要資訊取自各篇刊載內容。