頁籤選單縮合
題 名 | 咎責迴避的策略應用--以臺北國際花卉博覽會為例=Application of the Blame Avoidance Strategies--A Case Study of the Taipei International Flora Expo |
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作 者 | 邱靖鈜; | 書刊名 | 東吳政治學報 |
卷 期 | 30:3 2012.09[民101.09] |
頁 次 | 頁161-209 |
分類號 | 573.9 |
關鍵詞 | 危機處理; 問責; 咎責迴避; 高效組織; 臺北國際花卉博覽會; Crisis response; Accountability; Blame avoidance; High reliability organization; Taipei International Flora Expo; |
語 文 | 中文(Chinese) |
中文摘要 | 當代政府在面對內外在政經社文、氣候變遷迅速的環境之下,勢必要配備快速應變、處理危機及意外的能力,俾以及時有效地針對可能的風險及災難在事先預作防範,於事中將之妥善因應處置,並在事後予以復原重建,從中學習並汲取經驗。是以,職司者如何在危機發生之後,面臨外在問責壓力之際,展現出適當的處置,發揮出應有的治理效能,更是至為關鍵的課題。而且基於常態的心理,職司者在面對危機或災難時,自然會出現咎責迴避(blame-avoidance)的政治策略行為以有效控管損害,於是這項行為殊值得關注。本文嘗試從危機處理中的處置階段,建構出咎責迴避的架構,剖析產生的原因、屬性及可能形成的正負效應,並以臺北國際花卉博覽會為例,探討與解析職司者如何運用咎責迴避的策略,以回應外在利害關係人的質疑,並作出相對應的行為。基此,如何正確的建構與解讀它的發生與運作,進而提出正面與積極的策略,縮減對於公共治理與問責的負面影響,便是本文所關切的核心旨趣。最後,本文提出提升施政運作透明化、強化問責機制、倡導公開的政策論證及建構高效組織的政府,以降低信任赤字,冀能邁向良善治理的境界。 |
英文摘要 | Faced with rapidly changing political, economic, social, cultural, and climatic environments, the contemporary government organization should be equipped with the capacity to quickly respond to changes, crisis, and unexpected events, thus enabling it to prevent and respond, timely and effectively, to possible risks and disaster events, as well as to properly cope with and respond to events. Moreover, the government should be able to learn from circumstances and gather the necessary experience to attend to the necessary post-incident restoration work. Therefore, the key concern in this matter is the ability of the department heads to implement the right action in the event of a crisis situation or at the face of heavy responsibility and pressure and to manifest the necessary governance prowess. Moreover, the competent department head, under a regular frame of mind, may, at the face of a crisis or disaster situation, naturally manifest acts in line with the blame-avoidance political strategy, thereby effectively controlling loss and damages; such actions deserve careful attention. This paper attempts to establish a blame avoidance framework in the processing stage of the crisis response and to dissect the factors, attributes, and probable positive and negative results of the endeavor. Moreover, a study was conducted on the Taipei International Flora Expo to explore and analyze the means by which the department head may have employed blame avoidance strategies to cope with the suspicions of interested parties and to implement the right response action. The essential concern of this paper is to identify the proper framework and to interpret occurrences and operations, and thereafter to propose positive and aggressive measures that may reduce the negative impacts on public administration and accountability. Finally, this paper recommends the enhancement of transparency in government operations, the strengthening of the accountability system, and the promotion of open policy discussion and construction of a high reliability government organization, thereby reducing the confidence deficit of the government administration and paving the road towards good government administration. |
本系統中英文摘要資訊取自各篇刊載內容。