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題名 | 應用整合式電腦排班模型改善護理排班品質之研究=Using Integrated Computer Scheduling Model to Improve the Quality of Nurses Rostering Schedule |
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作者 | 黃允成; 康家榮; | 書刊名 | 品質學報 |
卷期 | 18:3 2011.06[民100.06] |
頁次 | 頁187-209 |
分類號 | 419.8 |
關鍵詞 | 護理班表; 滿意度; 病人分類系統; 0-1整數規劃; Nurse rostering schedule; Satisfaction; Patient classification systems; 0-1 integer programming; |
語文 | 中文(Chinese) |
中文摘要 | 在醫療院所裡,高品質的護理班表不僅能降低醫療成本,亦會提升護理人員的工作士氣 與熱忱,故本研究將數學模式分成兩部分循序規劃,第一部分:應用病人分類系統,計算出 病患種類與該單位之人力需求;第二部分:以全體護理人員對班表滿意度最大化為目標,應 用0-1 整數規劃進行排班與排休模式之建構。最後使用Excel VBA與Lingo 程式語言,將模式 開發成整合式電腦排班模型,經由電腦運算,求解一初步最佳化班表作為護理排班之基礎。 數值範例結果顯示,班表品質較傳統人工方式佳,且此一做法經實務驗證深具可行性。 |
英文摘要 | In hospital, a high quality of nurse rostering schedule can reduce medical cost and improve staff morale and enthusiasm. So the model of this study consists of two parts. First, we count kinds of patients and nurses manpower by patient classification systems. Second, we focus on building a nurse rostering schedule to maximize the nurses satisfaction, using 0-1 integer programming to construct mathematical model of shift and day-off assignment. Finally, the model was developed to create an initial optimal schedule which will be as a base for practical nurses scheduling by Excel VBA and Lingo package. The results show that the model is better than traditional shift scheduling method and can operate more efficiency in real applications. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。