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頁籤選單縮合
題名 | 探討ERP系統效益之分析--以BSC觀點=Analysis for the Benefit of ERP System--In BSC Prespective |
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作者 | 方美月; | 書刊名 | 遠東學報 |
卷期 | 22:4 民94.12 |
頁次 | 頁495-530 |
分類號 | 494.542 |
關鍵詞 | 企業資源規劃; 平衡計分卡; 績效評估; ERP; BSC; Enterprise resource planning; Balance score card; Performance evaluation; |
語文 | 中文(Chinese) |
中文摘要 | 隨著資訊科技的蓬勃發展,企業面臨市場、科技與社會三方面的壓力,經營 者必須快速作出正確決策以達企業的經營使命,而企業資源規劃系統(ERP) 就是一套可以讓企業內的生產、行銷、人事、研發、財務及其他相關功能結 合在一起的跨部門、單位、共同分享整體企業資訊的應用軟體程式。並將所 有分支機構連成全球系統,即時分析產品品質、規格、客戶滿意度、整體獲 利表現等,達到縮短製造時程、降低成本、提升產品品質、有效運用及整合 資訊科技,創造額外附加價值,以最有效率的運作模式,獲取最大利潤。 因應資訊進步所產生的概念,當企業導入 ERP 系統,正式上線後的實質 成效是否對企業價值有所增益,然而 ERP 系統實質效益且多為無形效益需長 期衡量,傳統評價又不適合,國內有關 ERP 系統導入無形績效評估之研究較 少著墨。因此本研究以平衡計分卡的觀點,透過資料蒐集及分析,構建一套 兼顧企業財務與非財務面,適用不同企業導入 ERP 系統的績效衡量指標,適 切衡量績效。 |
英文摘要 | With flourishing development of information technology, business faces pressure from market, technology and society. How to use operation resources to deploy optimumize effectively. Management have to make a quit and correct decision to fulfill corporate missions. ERP is an sharing application software system which integrate all functions of business units together includes production, marketing, human resource, research, finance, and other related functions. By connecting all branches to global system, analyzing product quality, spec, and customer satisfaction, and profit performance and so on. In order to shorten manufacturing time, reducing cost, rising product quality, apply effectively and integrate information technology, making additional value and so on. Earn maximum profit by efficiently operating model. Business got problems when evaluating the real value for business adopting ERP system online according to information technology progress. Most benefits ERP systems bring in business are invisible benefits which cannot be evaluated by traditional methods. There are few researches of invisible performance evaluation in ERP systems in Taiwan nowadays. Thus this research base on BSC concept, by collecting and analyzing data to build performance evaluate standards both fit financial and non- financial aspect. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。