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來源資料
頁籤選單縮合
題名 | 客戶體驗無差距--NGOSS方法論於MOD服務品質管理系統之實踐=Zero Gap--Introducing NGOSS Methodology to MOD Service Quality Management System |
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作者 | 洪健哲; 黃富永; 葉文宏; | 書刊名 | 電信研究 |
卷期 | 38:4 2008.08[民97.08] |
頁次 | 頁581-592 |
分類號 | 448.6 |
關鍵詞 | 服務品質管理系統; EAI; Enterprise application integration; eTOM; Enhanced telecom operations map; IMS; IP multimedia subsystem; JMS; Java messages services; MOD; Multimedia on demand; NGN; New generation network; NGOSS; New generation operations systems and software; OSS/BSS; Operations and business support systems; SID; Shared information/data model; TAM; Telecom application map; TMF; Telemanagement forum; TNA; Technology-neutral architecture; VoIP; Voice over IP; WSDL; Web service definition langue; XSD; XML schema definition; Service quality management system; SQM; |
語文 | 中文(Chinese) |