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題名 | 撥號選接器監測與管理系統之發展=Development of the Monitor Test& Administration System (MTAS) for Dial Selecting Unit |
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作者 | 周淑玲; 廖文鉉; 劉為智; 葉國林; 劉戍蒼; 徐廷書; 詹慶福; 鄭金浦; 莊勝胤; 黃在; 張昭聰; | 書刊名 | 電信研究 |
卷期 | 36:3 民95.06 |
頁次 | 頁343-356 |
分類號 | 448.73 |
關鍵詞 | 應用程式設計介面; 動態伺服器網頁; 電腦電話整合匯流排; 電腦電話整合; 數位訊號處理器; 通道服務單元; 撥號選接器; 雙音複頻; H.100通訊標準; 超文件標示語言; 微軟網際網路資訊服務伺服器; 整合服務數位網路; 用戶部份; 供應商綜合協議; 訊息傳送部; 周邊零件連接介面; 原級速率介面; 外部容錯式獨立磁碟陣列; SCSA通訊介面卡標準; 第七號信號系統; Application programming interface; API; Active server page; ASP; Computer telephony bus; CTBus; Computer telephony integration; CTI; Digital system processor; DSP; Channel service unit; CSU; Dial-selecting unit; DSU; Dual tone multi frequency; DTMF; Standard for PCI bus operability; H.100; Hyper text markup language; HTML; Internet information server; IIS; Integrated services digital network; ISDN; ISDN user part; ISUP; Multi-vendor integration protocol; MVIP; Message transfer part; MTP; Peripheral component interconnect; PCI; Primary rate interface; PRI; Redundant array of independent disks; RAID; Signal computer system architecture bus; SCSA; Signaling system No.7; SS7; |
語文 | 中文(Chinese) |
中文摘要 | 中華電信公司為監測撥號選接器及利用現有設備增加營收、擴充企業客戶與行銷單位之商機,並改善現用欠費催帳之缺失,因此開發撥號選接器監測與管理系統,以提高市場營收,即時處理廣告行銷業務擴展商機。本系統除具有監測裝設於企業客戶之撥號選接號及各項欠費催帳功能外,另包括政府企業首長年節賀詞、廣告促銷、政令宣導、候選人選舉拜票、商業民調、選舉民調等各項外撥語音功能。 為使本系統快速靈活的運作,我們使用了結合電腦快速資料處理、資源共享與電話服務之電腦和電話整合技術來開發。文中首先介紹撥號選接器監測與外撥系統功能,接著對有關此系統之硬體架構、軟體架構、通信協定等提出討論。 |
英文摘要 | This article proposes a Monitor Test & Administration System (MTAS), which is designed for monitoring and testing the dial-selecting unit. The MATS is capable of providing callout services, such as occasion felicitations, government decree announcements, commercial advertisements, and the survey of elective competitions or commercial pursuits. In order to strengthen the flexibility of MATS, this system is developed by utilizing the CTI (Computer Telephony Integration) technology. The CTI solution integrates the advantages of quick data-coordination, information sharing, and excellent for dealing with mass notifications and messaging. In this paper, we will first introduce system functions and then describe the hardware architecture, software configuration and communication protocol. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。