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| 題 名 | 資訊科技基礎建設彈性與經營績效之相關性研究--以醫療機構為例=The Relationship between IT Infrastructure Flexibility and Operational Performance--The Empirical Study of Health Care Institutions |
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| 作 者 | 謝順金; 陳啟舜; | 書刊名 | 資訊管理展望 |
| 卷 期 | 6:2 2004.10[民93.10] |
| 頁 次 | 頁63-76 |
| 分類號 | 419.21 |
| 關鍵詞 | 資訊科技基礎建設彈性; 經營績效; 醫療機構; Health care institutions; IT infrastructure flexibility; Operational performance; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 本研究旨在探討醫療機構的資訊科技基礎建設彈性與其經營績效之相關性,以提供其經營決策時之參考。本研究以國內評鑑等級為地區教學層級及其以上的醫院為對象,其中經營績效構面採次級資料蒐集,包含九項績效指標。而資訊科技基礎建設彈性包括科技面及人力面兩大部分,共八項構面,採郵寄問卷調查法,共寄出 150 封問卷,有效回收問卷為 76 份,回收率為 50.67%。 研究結果發現,不同評鑑等級的醫療機構在資訊科技基礎建設彈性上有顯著的差異,其中醫學中心及區域醫院的彈性較高而地區教學醫院較低。在相同評鑑等級下,醫療機構的資訊科技基礎建設彈性對經營績效的影響均為正相關,其中在醫學中心只有科技面顯著,而在區域及地區教學醫院則科技與人力面皆顯著。科技面與人力面基礎建設彈性的高低皆會影響其經營績效,但並不會有交互作用。 |
| 英文摘要 | The objective of this research is to study the relationship between the IT infrastructure flexibility and the operational performance of health care institutions, so that it can provide reference for the operational strategy. The hospitals whose levels of accreditation status were higher than or equal to the level of district teaching were studied in this research. The secondary data collection was used for the construct of operational performance and it included nine items of performance indicator. The flexibility of IT infrastructure included the technical component and human component and there were total of eight items of construct. The method of mail survey was used in this research. 150 survey forms were delivered and 76 valid survey forms were returned. The ratio of response was 50.67 %. The results of this study show that the differences of IT infrastructure flexibility for different accreditation status of health care institutions were significant. The flexibility of medical center and regional hospitals is higher than that of the district teaching hospitals. At the same accreditation status, the influence of IT infrastructure flexibility of health care institutions for operational performance has positive relationship and the technical component is significant for the medical center while both the technical and human components are significant for the regional and district teaching hospitals. The infrastructure flexibility of the technical component and human component can influence the operational performance, but there is no interaction. |
本系統中英文摘要資訊取自各篇刊載內容。