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題 名 | 政府績效管理:分析架構與實務策略=Performance Management in Government: Analytic Framework& Practical Strategies |
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作 者 | 范祥偉; 王崇斌; | 書刊名 | 中國行政評論 |
卷 期 | 10:1 2000.12[民89.12] |
頁 次 | 頁155-182 |
分類號 | 572.93 |
關鍵詞 | 績效管理; 小而能政府; 管理報酬率; 總量管理; 績效測量; Performance management; Lean and mean government; Return on management; Global quantitative management; Performance measurement; |
語 文 | 中文(Chinese) |
中文摘要 | 當前公共管理對理想政府型態的爭論,已從「大政府」與「小政府」的爭論,轉移到「續效導向政府」的第三個思維路線上。理想的政府,是一個能在有限投入水準上,尋求高續效水準的產出。因此,如何從管理面提昇組織運作績效,就成為公共管理的重要策略議題。 從管理面切入,續效代表一個組織的「管理報酬率」(Return on Manage-ment) ,一個完整的續效管理架構,必須分別就組織投入、產出、結果、過程及目標達成度進行管理,並以內部管理改造、環境互動改造、文化轉變及總量管制等途徑,一方面以系統性方法衡量續效,一方面提供有效的誘因激勵續效產出,帶動效率、效能、經濟、公平性、合理性、品質等全面性的提昇,建構公共組織成為「高續效組織體」。 |
英文摘要 | The focus of the dispute concerning ideal government have transferred from "The small-big distinction" to" The performance of government." An ideal government is a government that produce high performance with limited inputs. Therefore, The important strategic issue in public management is how to promote performance by better management practices. Performance could be represented by the ROM(return on management). A holistic framework of performance management considers the aspect of inputs, outputs, outcomes, proces5es and objectives. On the purpose of improving performance, the organization should measure performance by systematic methods and provide effective inducements to motivate employees searching for higher efficiency, effectiveness, economy, fairness and service quality. |
本系統中英文摘要資訊取自各篇刊載內容。