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題名 | 工作生活品質、員工個人特性與員工效能關係之研究=A Study of Relationships among the Quality of Work Life, Individual Attributes and Employee Effectiveness |
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作 者 | 諸承明; 潘士銘; | 書刊名 | 中原學報 |
卷期 | 28:2 2000.06[民89.06] |
頁次 | 頁1-12 |
分類號 | 494.3 |
關鍵詞 | 工作生活品質; 個人特性; 員工效能; 交互關聯性; Quality of work life; Individual attributes; Employee effectiveness; Interaction effects; |
語文 | 中文(Chinese) |
中文摘要 | 近年來國內企業員工的忠誠度逐漸低落,許多員工抱著騎驢找馬的心態在多家企 業間進出,致使許多企業都必須投注更多的心力跟資源,設法增加組織的吸引力,以減少員 工的不當離職,故如何提升工作生活品質已成為各企業爭相關注的課題。本研究的主要目的 ,就在於探討工作生活品質、員工個人特性、與員工效能之間的關聯性,以有效瞭解工作生 活品質對於員工效能之影響。本研究採取問卷調查法,以國內一千大的製造業與服務業為研 究對象、蒐集實證資料以檢驗本研究的各項假設。分析結果發現:工作生活品質滿意度對於 員工的工作滿足、組織承諾、工作投、以及員工福祉氣候等,皆呈顯著的正相關,顯示工作 生活品質的改善,確實有助於增進員工的效能。此外,針對員工個人特性的不同進行探討時 ,本研究發現男性及內控性格高的員工,當工作生活品質滿意度增加時,其部分員工效能項 目之提升將較女性及內控性格低者更加顯著,顯示工作生活品質對於男性及內控性格者的影 響效應較強。 |
英文摘要 | A major challenge confronting managers today is how to improve the quality of work life (QWL) for their employees. Many of our public and private organizations are looking the way to implement the QWL programs and make jobs more attractive in order to reduce the turnover rate of employees. This study will adopt a survey questionnaire for collecting empirical data from the top 1000 domestic enterprises and discuss the relationships among the QWL, individual attributes, and employee effectiveness. By statistical analysis, this study shows that there is significant correlation between QWL and employee effectiveness. Employees who are more satisfied with QWL have better job satisfaction, job involvement, organizational commitment, and well-being climate. Besides, this study also indicates that employee's gender and locus of control will moderate the effects of QWL on employee effectiveness. These effects of QWL regarding to males and internals are significantly stronger than the females' and externals |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。