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題名 | 決策支援系統模組要素分析研究--以美商UPS郵件快遞公司為例= |
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作者 | 莊育詩; |
期刊 | 健行學報 |
出版日期 | 19981200 |
卷期 | 18:1 1998.12[民87.12] |
頁次 | 頁33-45 |
分類號 | 557.658 |
語文 | eng |
關鍵詞 | 決策支援系統; 快遞郵件; |
中文摘要 | 本研究案主題為決策支援系統如何提供快遞郵件較快及較安全的輸送程序。在本 研究案中以美國U.P.S為例分析該公可能為支援決策系統中資訊來源的資料分析。在支援決 策系統中基本來說有三個資訊模組:第一資料來源,第二操作模式,第三使用者介面。除了 以上的探討,更增加了消費者的消費行為分析以及顧客對相同性質服務選擇的見解。希望藉 由以上的探討提供大眾另一選擇並提供相關資訊給快遞業者改善業績及輸送效率的檢討與改 進以增加人類之福祉。 |
英文摘要 | The purpose of this research is to prove that DSS provides a faster and safer way of delivering package and emergency mails. Does the DSS provides a faster and safer way of delivering packages and emergency mails? I have chosen the United Parcel Service as my case study. In this DSS has three components: one is the data source including the pickup data, hub stations data, delivery data and air station data. The operation model contain three systems: hub network system, ground feeder network system and computerized operation monitoring, planning and schedule system. Although the interface is difficult to describe, we still find a good example from shipper companies World Wide Web Home Page. This Home Page interface shows graphical and color display on screen. Moreover, it works smoothly and friendly while being used. Also, I will introduce the consumer's view. Customers select a shipper depending on the unit price, service and security as their decision factors. Consumers can access the network to search the information that is provided by shipping companies and make a decision by their budget. As the result of this study, this information supports my hypothesis that DSS provides a faster and safer way of delivering packages and emergency mails. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。