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題名 | 企業導入ISO 14000之研究--以臺灣公司為例=Adoption of ISO 14000--A Study of Companies in Taiwan |
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作者 | 溫肇東; 陳銘昆; | 書刊名 | 中山管理評論 |
卷期 | 6:1 民87.03 |
頁次 | 頁195-210 |
分類號 | 494.56、494.56 |
關鍵詞 | 全面品質管理; 環境管理; 環境稽核; Total quality management; Environmental management; Environmental auditing; ISO 9000; ISO 14000; |
語文 | 中文(Chinese) |
中文摘要 | 進行IS0 14001認證,系統化地執行環境管理可以使企業不斷地改善環境績效、 降低環保抗爭或罰款的風險、降低污染以及能源使用量、從而降低產品成本,提昇競爭力。 本研究分別從全面品質管理理論,國內外廠商實施ISO 9000之經驗,環境管理理論,及國外 實施環境管理之經驗著手建立研究架構。我們整理ISO 14001過程中共通以及廠商推行必要 的活動,依規畫階段、執行階段、稽核階段、與回饋階段整理出19個步驟,以這19個步驟 訪問了5家廠商了解其在實務上的經驗。結果發現廠商在推行ISO 14001之前獲得ISO 9000 認證、以往的環境管理經驗、高階主管支持、以及確認推行ISO 14001動機都相當重要。另 從研究發現部份廠商已經著手進行ISO 9000與ISO 14001的整合工作,ISO 9000推動的執 行經驗(包括1.系統觀、思考模式,2.內外部稽核,3.文件管理的方式,4.PDCA循環,5.教 育訓練及6.推展經驗)都可以運用在ISO 14001上。 |
英文摘要 | The process of ISO 14001 certification makes an enterprise pursue environmental management and improve its environmental performance. Such practice, in turn, reduce the risks of external disputes, government fines, and liabilities. Furthermore, the company can also improve its pollution control, energy consumption and production cost, and hence increase its competitiveness. This research develops an procedural framework for adoption of ISO 14000. This framework is built on the theory of total quality management, environmental management, and the experiences of international environmental management reported in the literature. To validate this framework, we study five Taiwanese firms' preparation for ISO 14001 certification, covering a total of 19 major issues. From the research, we found certain common characteristics among these firms. In particular, they tend to have better quality and environmental management records, sufficient top management support, and highly motivated employees. Also, these firms already obtained ISO 9000 prior to proceeding to ISO 14001. The experience with IO 9000 is very useful for implementing ISO 14001, in terms of systematic thinking, documentation, internal and external auditing. PDCA cycle, education and promotion. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。