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題 名 | Nemawashi決策過程中協調者支援系統雛型之建立 |
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作 者 | 張顯洋; 陳志菁; | 書刊名 | 管理與系統 |
卷 期 | 1:2 1994.07[民83.07] |
頁 次 | 頁215-242 |
分類號 | 494.542 |
關鍵詞 | Nemawashi決策過程; 決策支援系統; 群體決策; Nemawashi decision process; Decision support system; Group decision-making; |
語 文 | 中文(Chinese) |
中文摘要 | 二次大戰後,日本成為舉足輕重的經濟大國,並且以其特殊的「日本式 管理」聞名於世界。 在日本式的決策過程中,最重要的特點為共識的建立,此乃透過一稱為 Nemawashi(協商與說服)的決策過程來達成。在此過程中,一個人或一小的群體, 扮演著「協調者」的角色,獲取各個參與者的觀點,完成協調及致力於說服,以 便達成共識。 Watale、Holsapple及Whinston三人提出了一數學模式,來支援此決策過程。此模 式承襲了多元準則決策的精神,且考慮了參與者的不同觀點。根據專家及參與者 之準則設定後,可幫助協調者作決策方案的選擇。 隨著科技的進步,透過電腦資訊系統的支援,可使個人或群體作決策時更有效 能,因此各式各樣的決策支援系統或群體決策支援系統就運應而生。因此,在這 �堙A我們將決策支援系統之觀念引進Nemawashi過程中。 本研究根據前述三人所提之模式,發展成一套支援協調者的決策支援系統雛型, 並利用所蒐集的個案資料來驗證此系統之可行性。驗證結果顯示不同的方案選擇 策略均能有大致不錯的正確性,再配合資料庫管理的功能以及具親和力的使用者 界面,當是一支援協調者的理想工具。 |
英文摘要 | After the Second World War , Japan became an important world economic power , and has been famous for its distinctive "Japanese Management ." In Japanese decision process , a key characteristic is the building of consensus , and it is achieved through Nemawashi process . In this process, one person or a small group is assigned the role for coordinator. He works toward gaining a consensus among the participants by obtaining their views , carrying out negotiations and engaging in persuasion . Watabe , Holsapple and Whinston proposed a mathematical model to support the Nemawashi process .This model inherits the spirit of Multiple Criteria Decision Making (MCDM) and take the various aspects of participants into account . Through setting evalution criteria by expert and participants , it can help coordinator to select a decision plan . With the progress of technology , we can improve the effectiveness of individual or group decisionmaking by the support of computer information system . Thus , lots of different Decision Support System(or Group Decision Support System) are created to support decision-making . So , here , we take the concept of Decision Support System into the Nemawashi decision process . This reserch is based on the model , and then develops a Decision Support Syetem prototype to support the coordinator . Finally , we gather some case data to valid the system . The result of validation shows that there are good accuracy in various plan selection strategies , in addition to the functions of data base management and friendly user interface, this system may be considered a good tool for supporting the coordinator . |
本系統中英文摘要資訊取自各篇刊載內容。