頁籤選單縮合
| 題 名 | 整合資訊系統提升住院病人醫療作業時效=Integration of Information Systems to Improve the Efficiency of Inpatient Medical Operations |
|---|---|
| 作 者 | 黃馚惠; 沈永釗; 石惠美; 吳寶媛; | 書刊名 | 健康科技期刊 |
| 卷 期 | 12:2 2026.03[民115.03] |
| 頁 次 | 頁75-88 |
| 分類號 | 419.5 |
| 關鍵詞 | 資訊系統; 氣送; 住院病人; Information system; Pneumatic tube system; Hospitalized patient; |
| 語 文 | 中文(Chinese) |
| DOI | 10.6979/TJHS.202603_12(2).0006 |
| 中文摘要 | 以「病人為中心」提供優質高效率之醫療服務,除了包括醫療團隊合作之外,提供病人有效性治療亦為醫療品質不可獲缺的環節。臨床作業常因人工傳送影響給藥時效、醫囑執行時間相對延長、病人常因等候時間過久而無法即時獲得病痛的緩解,因而嚴重影響病人安全。故引發專案小組探討動機並改善,透過六項解決方案:推行「智能優佳服務」團隊、整合藥物及檢體氣送配置、新增藥局多重發送收發站並優化氣送筒功能、優化及整合HIS資訊作業、制定氣送藥物標準作業流程、辦理全院性教育訓練。結果顯示氣送系統飽度由改善前46%上升83%;檢體傳輸時間由改善前8.57分鐘下降至5.97分鐘;緊急醫囑給藥時間由82.3分下降至32.2分/件(↓50.1分)達專案目的。期望透過智能與資訊串聯,整合護理與藥局資訊介面操作;簡化領藥方式落實用藥安全,優化住院病人服務流程與提升滿意度。 |
| 英文摘要 | Providing high-quality and efficient medical services with a "patient-centered" approach not only includes medical team collaboration, but also providing patients with effective treatment is an indispensable part of medical quality. Clinical operations often affect the timeliness of medication due to manual delivery, the execution time of medical orders is relatively prolonged, and patients are often unable to get immediate pain relief due to long waiting times, which seriously affects patient safety. This prompted the project team to explore the motivation and make improvement strategies. Six solutions were implemented: implementing the "Smart and Excellent Service" team, integrating the pneumatic delivery configuration of drugs and samples, adding multiple sending and receiving stations in pharmacies and optimizing the pneumatic tube functions, optimizing and integrating HIS information operations, formulating standard operating procedures for pneumatic drug delivery, and conducting education training for the entire hospital. The results showed that the saturation of the Pneumatic Tube System increased from 46% before improvement to 83%; the specimen transmission time decreased from 8.57 minutes before improvement to 5.97 minutes; and the time for emergency medical order medication decreased from 82.3 minutes to 32.2 minutes per item (↓50.1 minutes), achieving the project goal. Through the connection of intelligence and information, the operation of nursing and pharmacy information interface is integrated. By simplifying the medication collection method, medication safety is implemented, the inpatient service process is optimized and satisfaction is improved. |
本系統中英文摘要資訊取自各篇刊載內容。