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| 題 名 | 臺灣通訊心理諮商審查的爭議、影響與解決=Telecounseling Censorship in Taiwan: Controversies, Impacts and Resolutions |
|---|---|
| 作 者 | 林家興; 林烝增; | 書刊名 | 本土諮商心理學學刊 |
| 卷 期 | 15:2 2024.06[民113.06] |
| 頁 次 | 頁48-87 |
| 專 輯 | 通訊心理諮商 |
| 分類號 | 178.4 |
| 關鍵詞 | 心理師; 通訊心理諮商; 通訊諮商審查; 網路諮商; Psychologist; Telecounseling; Telecounseling censorship; Internet counseling; |
| 語 文 | 中文(Chinese);英文(English) |
| 中文摘要 | 通訊心理諮商審查爭議有一個形成的過程,包括三個階段:首先,衛生福利部(以 下簡稱衛福部)於 2016 年發布一個規定心理師不得執行網路諮商的函釋;接著,在 2019 年頒布和 2020 年修訂一個沒有法律授權的「心理師執行通訊心理諮商業務核准作業參 考原則」;最後,地方衛生局制定審查作業及基準,加碼限縮心理師執業權限。衛福部 違反法律授權,發布行政命令規定心理師從事通訊心理諮商應通過事先審查,於是產生 違法違憲的爭議,這不僅限制心理師的專業權限和執業方式、影響民眾獲得網路諮商服 務的權益,阻礙心理諮商服務於平臺經濟下的專業發展,以及在嚴重疫情或災難發生時, 心理師無法迅速回應民眾網路諮商服務的需要。本文目的除了描述通訊心理諮商審查爭 議的形成和內容,及其影響,摘述監察院的調查結果,並提出解決通訊心理諮商審查爭 議的可能方式,包括:(1)建請衛福部廢止相關函釋和「心理師執行通訊心理諮商業務 核准作業參考原則」;(2)讓網路諮商回歸心理師專業自律;(3)修訂《心理師法》, 明確心理師是否可以執行網路諮商;以及(4)呼籲申請通訊心理諮商審查被駁回的心理 師,在公會和法律事務所的協助之下,進行訴願與行政訴訟。 |
| 英文摘要 | The development of controversies surrounding Telecounseling censorship involved three stages. Initially, the Ministry of Health and Welfare (MOHW) released a regulatory interpretation in 2016, declaring that psychologists were not permitted to conduct Telecounseling. Subsequently, in response to the strong demand from the general public and psychologists for Telecounseling services, the MOHW released an administrative order in 2019 which was revised in 2020. The administrative order, entitled “Rules of implementing Telecounseling services by psychologists,” was released without proper authorization from the Psychologists Act. According to these rules, psychologists are not allowed to provide Telecounseling without prior approval by local health authorities. In the third stage, local health authorities further restri cted how and to whom psychologists can provide Telecounseling services through review procedures. The negative impacts of the aforementioned regulatory interpretation, Telecounseling censorship rules and review procedures are as follows: psychologists are unable to fully utilize Telecounseling to serve their clients; many of the general public are unable to obtain much needed Telecounseling services; the development of platform-based Telecounseling services is seriously hindered; and psychologists are unable to quickly respond to the urgent needs for Telecounseling during disasters and pandemic crisis. The purposes of this article are to describe the details of the controversies on Telecounseling censorship, explore their future impacts, outline the investigation report by the Control Yuan, and propose a viable resolution to the controversies. Possible resolutions include: 1. urging the MOHW to abandon the controversial regulatory interpretation and related administrative orders; 2. considering the practice of Telecounseling as parts of professional ethics, to be self-regulated by psychologists; 3. explicitly stating whether psychologists can provide Telecounseling by amending the Psychologists Act; and 4. encouraging psychologists whose application to practice Telecounseling were rejected by local health authorities to file law suits against the MOHW and local health authorities. |
本系統中英文摘要資訊取自各篇刊載內容。