頁籤選單縮合
| 題 名 | Understanding the Reasons for Customer Relationship Termination: Empirical Evidence from Chinese B2B Firms |
|---|---|
| 作 者 | Zhang, Jing; Du, Mingfei; | 書刊名 | International Journal of Information, Business and Management |
| 卷 期 | 10:1 2018.02[民107.02] |
| 頁 次 | 頁14-35 |
| 分類號 | 496.7 |
| 關鍵詞 | Customer relationship; Termination intention; Dissatisfaction; B2B firms; |
| 語 文 | 英文(English) |