頁籤選單縮合
| 題 名 | 病人利用掛號系統填寫用藥之探討=Discussion of Patients Using Online Appointments System to Inform Medication Profile |
|---|---|
| 作 者 | 邱舲禎; 陳西蕙; 謝永宏; | 書刊名 | 藥學雜誌 |
| 卷 期 | 35:4=141 2019.12[民108.12] |
| 頁 次 | 頁129-134 |
| 分類號 | 418.82 |
| 關鍵詞 | 預約掛號; 正在使用藥品清單; 病人安全; Hospital online appointments system; Current medication profile; Patient safety; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 背景:病人安全為目前全球重視的議題,其中用藥安全更是維護病人安全相當重 要的一個環節。拜科技進步所賜,透過網路預約掛號系統能讓病人主動提供更多的就 診資訊,將是一項新的思維導向,例如:提供病情簡述與目前正在使用的藥品;以上 資訊將可協助醫師掌握病人更精準的狀況與需求,並且減少候診時間與改善就醫品質。 目的:建置系統平台,讓病人透過掛號系統主動填寫病情簡述與正在使用藥品清 單,提高病人參與度並共同維護就醫安全,使醫療人員能夠清楚瞭解病人的需求,進 而精進改善醫療服務品質。 方法:運用院內醫療資訊系統 (healthcare/hospital information system,簡稱 HIS) 收集病人或家屬預約掛號時填寫正在使用藥品清單之內容,再依照病人之性別、年 齡、看診科別及掛號來源等資訊,運用 excel 樞紐分析方式,探討使用者填寫之成果 效益。 結果:病人填寫「病情簡述」最主要的介面乃是網路預約掛號,占整體掛號來源 的97%,其中填寫「正在使用藥品清單」的比率約73.5%,且初診病人的填寫比例明 顯高於非初診病人。男女病人在填寫比例相當,並無大幅度的差異。本系統的使用者 平均年齡落在38.8歲,以耳鼻喉科、骨科與小兒科的病人填寫率最高。 結論:運用系統協助醫師端更了解病人狀況與用藥情形,不但可以提升醫療服務 品質,在病人端也可有更完整的病情闡述方式。而在用藥安全方面,透過主動填寫方 式,讓醫療人員可以掌握在雲端藥歷內無法得知的訊息,並能更全面的協助評估用藥 狀況。透過填寫成果分析,未來將更精進選項需求,使病人可以精準而方便的提供更 多用藥訊息,讓醫療品質與病人安全達到雙贏。 |
| 英文摘要 | Patient safety is a prime topic globally and medication safety is one of the important issues in the topic. By using online appointments system, patients can provide more information allowing doctors have more background information on patients' condition and needs. It can reduce out-patient waiting time and result greater medical quality. Guiding patients to use online appointments system inform their condition and current medication profile to allow healthcare personnel to better understand the patients and result in better healthcare quality. Use healthcare/hospital information system to collect patients' current medication profiles. Analyze patients' participant by sexes, age, medical departments, and other information. There was 73.5% of patients completing the section of Current Medication Profile. Patients who visited the clinic for the first time had higher completion rate. Both sexes had similar completion rate and the patients' mean age was 38.8 years old. Patients of otolaryngology, orthopedics and pediatrics had the highest completion rate. Hospital online appointment system allowed doctors to better understand patient condition and medicine. Patients were easier to describe their conditions. This system also helped doctors and pharmacists to better control patients' prescribing. |
本系統中英文摘要資訊取自各篇刊載內容。