頁籤選單縮合
題 名 | 矯正機關之收容人納入健保醫療滿意度調查=A Satisfactory Study on the Medical Quality of Prisoners after the Execution of NHI |
---|---|
作 者 | 徐右繡; 顏金鳳; | 書刊名 | 藥學雜誌 |
卷 期 | 32:1=126 2016.03[民105.03] |
頁 次 | 頁140-144 |
分類號 | 412.56 |
關鍵詞 | 矯正機關; 醫療滿意度; 二代健保; Correctional facilities; Medical satisfactory; Second-generation health insurance; |
語 文 | 中文(Chinese) |
中文摘要 | 目的:本研究針對矯正機關之收容人進行多項醫療整體滿意度之調查,以利矯正 機關在二代健保施行後,提昇收容人之醫療品質,並對其建立完善的就醫環境。 方法:採隨機抽樣發放問卷方式共200份進行調查,依「就醫行政」、「醫療資 源」、「醫療服務」、「就醫持續」及「醫療效益」共五面向,量測收容人對矯正機 關納入健保之醫療滿意度,以 SPSS 20.0 for Windows 版進行敘述性統計、單因子變 異數分析、配對樣本 t 檢定與迴歸分析。 結果:經研究評估分析後,矯正機關收容人納入二代健保之醫療滿意度確實高於 原二代健保前之公醫門診。對於醫療整體滿意度,原公醫門診滿意度為51.19%,納入 二代健保後其滿意度增加為73.81%;不滿意度比例亦由13.10%減少至4.76%,無意見 者為21.4%。 結論:矯正機關收容人納入二代健保後,由調查結果,確知整體醫療滿意度有提 昇22.62%,但其中應特別注意「醫療人員醫療專業度」、「醫療人員充裕性」及「醫 師所開立之藥品療效」等三因子,對醫療整體滿意度具有顯著性的影響。 |
英文摘要 | Objectives: The present study investigates the general medical satisfactory of the prisoners so as to provide a better medical service and greater medical environment for this group. Methods: To examine the general medical satisfactory of the prisoners, the current study develops a close-ended questionnaire in which five sections are included. These five sections are "medical administration", "medical resources", "medical services", "treatment continuity", and "medical effectiveness" in sequence. With the use of SPSS 20.0 for Windows, the total of 200 questionnaires collected by randomly sampling technique subject to descriptive analysis, ANOVA analysis, Paired-Samples t-Test, and regression analysis. Results: According to the statistics results, the prisoners show a higher medical satisfactory towards the Second-Generation Health Insurance than the publicly funded clinic. Compared with the publicly funded clinic, the medical satisfactory of the Second-Generation Health Insurance rises from 51.19% to 73.81%; and the unsatisfactory declines from 13.10% to 4.76%. On the other hand, prisoners who used to accept the guarded treatment are supportive to "government funds the expanse of the health insurance" and "health insurance covers the correctional facilities" than their counterparts, an analysis of ANOVA also detects a significant difference between these two items. As to the general medical satisfactory, 73.8% of the prisoners are content with the new health insurance system, while 4.8% are not, and 21.4% stay neutral. Conclusions: The general medical satisfactory of the prisoners surely shows a 22.62 % growth after the execution of Second-Generation Health Insurance. However, there are three factors, including "the professional degree of the medical staffs", "the sufficiency of the medical staffs", and "the efficacy of the prescription", significantly affect the general medical satisfactory. |
本系統中英文摘要資訊取自各篇刊載內容。