頁籤選單縮合
| 題 名 | 獨居老人對醫院型家庭責任醫師制度之滿意度=Satisfaction on Hospital-based Accountable Family Physicians System in Elderly Living Alone |
|---|---|
| 作 者 | 陳昱竹; 陳美如; 楊瑞珍; | 書刊名 | 北市醫學雜誌 |
| 卷 期 | 13:1 2016.03[民105.03] |
| 頁 次 | 頁95-105 |
| 分類號 | 419.56 |
| 關鍵詞 | 獨居老人; 跨專業; 到宅訪視; 醫療滿意度; Elderly people who live alone; Multi-disciplinary; Home visit; Medical service satisfaction; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 了解民眾對醫療服務滿意程度是改善醫療品質重要的一環,本文欲探討某國民住宅獨居老 人對北部某區域醫院「醫院型家庭醫師制度試辦計畫」所提供跨專業團隊到宅訪視醫療服務之 滿意度。本計畫到宅訪視之跨專業團隊包括醫師、護理師、藥師、營養師與社工,並提供全方 位醫療評估與衛教諮詢。此次調查共獲得樣本72 份。在服務內容方面,分別有79.2%、72.2% 及73.6% 的受訪者表示服務人員的態度熱忱、能針對個別需求給予關心、以及能尊重及回應問 題。而對跨專業醫療到宅訪視團隊所提供的整體服務之滿意度計分也高達4.53 +/- 0.67。因此 「醫院型家庭醫師制度試辦計畫」所提供的到宅訪視醫療服務對於協助處理獨居老人的醫療或社 會援助需求是有正面效應的,並可為日後醫院社區化及居家化服務提供經驗參考。 |
| 英文摘要 | A comprehension of public satisfaction on medical services is essential to improve the quality of medical services. This report aimed to examine the satisfaction rate on the Hospital-based Accountable Family Physician System pilot Project (HBAFPP) among elderly citizens living alone in public housing. In this project, multi-disciplinary home-visiting team including doctors, pharmacists, dietitians and social workers provided comprehensive medical evaluation, health education and consultation during home visits. A total of 72 elderly citizens were visited. The results indicated that 79.2%, 72.2% and 73.6% of respondents felt satisfied on the enthusiasm of medical services, individual care and respect, and responses to questions, respectively. The scores of satisfaction on overall service provided by the multi-disciplinary home-visiting team was 4.53 +/- 0.67. Therefore, home visit services provided by the HBAFPP had positive effects on assisting elderly people who were living alone to deal with their medical and social problems. The pilot project provides a referral experience for future communitization and home medical services. |
本系統中英文摘要資訊取自各篇刊載內容。