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題名 | 銀髮族休閒運動服務需求之考量--以臺北市市民運動中心為例=Seniors' Leisure Sport Service Consideration--An Example of Taipei Sport Center |
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作者 | 劉德彥; 林旭龍; 李青松; 林旭龍; 劉德彥; 李青松; | 書刊名 | 運動與遊憩研究 |
卷期 | 10:1 2015.09[民104.09] |
頁次 | 頁96-111 |
分類號 | 990.1 |
關鍵詞 | 銀髮族; 休閒運動設施; 休閒運動方案; 休閒運動服務; 滿意度; Senior; Leisure sport facility; Leisure sport plan; Leisure sport service quality; Satisfaction; |
語文 | 中文(Chinese) |
中文摘要 | 我國於1993年已邁入高齡化社會,且銀髮族群的人口比例年年上升,在未來銀髮族群對整體社會的影響力將不可忽視。對銀髮族的日常生活,若能多從事休閒運動,則有助於身心健康之發展,且若能對於銀髮族在從事休閒運動時,提供滿足其所需要之服務需求,將對於銀髮族從事休閒運動有較多的誘因。因此本研究主要將探討銀髮族的休閒運動的服務需求。採取問卷調查年滿65歲以上銀髮族於市民運動中心從事休閒運動者為研究對象。研究分析結果發現:銀髮族休閒運動服務需求的休閒運動設施、方案與服務等考量,對於參與市民運動中心經驗滿意度具有影響力。本研究建議有關單位對於提供的休閒運動設施及休閒運動方案考量方面,須考量銀髮族的需求,並宜於臺北市各區市民運動中心舉辦銀髮族相關活動以吸引其提高對於運動中心的參與,同時宜能依其所須增設或汰換銀髮族所適合的運動設施,以符合其身心層面之方案考量。再則對於休閒運動服務考量方面,可由內部成立服務品質稽核小組做不定期抽查,並由外部主管機關定期評鑑來維護休閒運動服務品質,以滿足銀髮族對休閒運動服務之需求。 |
英文摘要 | The elderly population in Taiwan has become an important issue, and the influence of this population is inevitably crucial to the society toward the near future. Lifestyles, daily life activities, and living habits are essential factors for improving older adults' quality of life, and these factors are positively correlated with leisure physical activity participation. Therefore, the needs for older adults having physical activity service also become an issue. This study was to investigate seniors' demands for services when they participate in leisure physical activities. Purposive sampling method was applied to select senior participants who are 65 years old or above at Taipei Sports Centers. The results of this study revealed that seniors' demands for service when they participate in leisure physical activities (specified in facilities, programs and service quality) significantly influence the levels of experience satisfaction in Sports Centers setting. This study suggests that tournaments or games for the elderly can be held regularly or alternately at Taipei Sports Centers in each district; in addition, to add or replace facilities for meeting seniors' special physical and mental needs are also recommended. Furthermore, internal service quality inspecting team can help the Sports Centers check the service quality criteria, and external governmental authorities can assess the service quality regularly to maintain and enhance the overall service quality of providing leisure physical activities to senior participants. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。