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題 名 | 品牌形象、品牌知名度、品牌識別對消費者知覺風險與購買意願之影響--以澎湖A旅行社為例=The Effect of Brand Image, Brand Awareness, Brand Identity, and Perceived Risk on Consumers' Purchase Intention--A Case Study of A Travel Agent in Penghu |
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作 者 | 李慧龍; 陳元陽; 胡俊傑; 陳宏斌; | 書刊名 | 島嶼觀光研究 |
卷 期 | 8:1 2015.03[民104.03] |
頁 次 | 頁87-108 |
分類號 | 496.34 |
關鍵詞 | 品牌形象; 品牌知名度; 品牌識別; 知覺風險; 購買意願; Brand image; Brand awareness; Brand identity; Perceived risk; Purchase intention; |
語 文 | 中文(Chinese) |
中文摘要 | 本研究探討品牌形象、品牌知名度、品牌識別、知覺風險對觀光客選擇旅行社購買意願之影響,以立意抽樣法進行問卷調查,本研究以澎湖A旅行社的遊客為受訪對象,共回收453份問卷,利用SPSS及LISREL等統計工具進行描述性統計分析、驗證性因素分析及結構方程模式分析;研究結果發現:(1)品牌識別會正向影響品牌形象;(2)品牌識別會正向影響品牌知名度;(3)品牌識別並未直接顯著影響知覺風險,但可藉由品牌形象或品牌知名度間接負向影響知覺風險;(4)品牌形象負向影響知覺風險;(5)品牌形象正向影響購買意願;(6)品牌知名度負向影響知覺風險;(7)品牌知名度正向影響購買意願;(8)知覺風險負向影響購買意願。 |
英文摘要 | The purpose of this study was to investigate the affect among brand image, brand awareness, brand identity, and perceived risks on tourists' purchase intention when choose a travel agent. This research used purposive sampling survey to collect tourists' perceptions, and 453 questionnaires were vaild. The statistical tools, SPSS and LISREL, were used to reveal results of descriptive statistics, confirmatory factor analysis, and structural equation modeling analysis. The results showed that: (1) brand identity positively affected the brand image; (2) brand identity positively affected brand awareness; (3) brand identity does not affect the perceived risk dirctly, except affecting indirecty by brand image and brand awareness; (4) brand image negatively affected perceived risk; (5) brand image positively affected purchase intention; (6) brand awareness negatively affected the perceived risk; (7) brand awareness positively affected purchase intention; (8) perceived risk negatively affected the purchase intention. |
本系統中英文摘要資訊取自各篇刊載內容。