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題名 | 海運承攬業員工工作價值觀、工作-家庭衝突與工作績效關聯性之研究=A Study on the Relationships among Work Values, Work-Family Conflict and Job Performance in Ocean Freight Forwarders |
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作者 | 連淑君; 管雪惠; 薛應敏; | 書刊名 | 航運季刊 |
卷期 | 22:2 2013.06[民102.06] |
頁次 | 頁61-83 |
分類號 | 177.7 |
關鍵詞 | 工作價值觀; 工作-家庭衝突; 工作績效; 海運承攬運送業; Work value; Work-family conflict; Job performance; Ocean freight forwarder; |
語文 | 中文(Chinese) |
中文摘要 | 海運承攬運送業係以服務導向之行業,組織裡不但要有業務人員當先鋒招攬業務,更要有強而有力的運務部門提供後續完整的服務,組織中分別有管理、資訊、法務、會計等部門維持組織內部運作,因此員工是企業的最大資產。處於競爭激烈的承攬運送業,想要突破現有狀況,提升業績,就必須強化員工工作績效,以提升企業整體競爭力。本研究主要探討員工工作價值觀、工作- 家庭衝突與工作績效之間的關聯性,其結果發現:(1) 海運承攬業員工的「工作價值觀」對「工作-家庭衝突」部分呈現顯著負向影響;(2) 海運承攬業員工的「工作價值觀」對「工作績效」部分呈現顯著正向影響。 |
英文摘要 | Ocean freight forwarder is a service-oriental industry and consists of multi-departments to manage the business. It needs sales-team to solicit business, operation-team to offer after-sale service, as well as administration, information technology, law-claim and accounting departments to maintain business-running. Hence, the employees are the most valuable assets for a company. To be successful in the business, it has to reinforce employee's performance and to increase company's competitiveness. This paper investigates the relationships among work-value, work-family conflict, and job-performance of employees in ocean freight forwarders. The results are as follow. (1) Work-value was found to have partially significantly negative effects on work-family conflict. (2) Work-value was also found to have partially significantly positive effects on job-performance of employees. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。