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題名 | Olfaction Tells Everything: The Exclusive Scent of Corporate Brands=企業品牌氣味:獨特的嗅覺行銷路徑 |
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作者 | 張瑋倫; 陳暐岳; Chang, Wei-lun; Chen, Wei-yeh; |
期刊 | 管理學報 |
出版日期 | 20130900 |
卷期 | 30:4 2013.09[民102.09] |
頁次 | 頁363-384 |
分類號 | 496.1、496.1 |
語文 | eng |
關鍵詞 | 品牌感知; 系統動力學; 資訊處理模式; 推敲可能性模式; Brand sense; System dynamics; Information-processing model; Elaboration-likelihood model; |
中文摘要 | 品牌氣味不僅是一個行銷工具,也是品牌的一種象徵。本研究建立了品牌與消費者的獨特連結,協助品牌在消費者心目中佔有強烈且確切的識別效果。本研究先探討氣味與品牌的初步連結,接著檢查品牌印象對消費者購買願意的強化效果,最終經由品牌管理回歸品牌氣味對消費者的影響。經過研究發現,儘管品牌氣味對於現今市場尚屬於新穎的行銷手法,但隨著長短不一的時間累積,消費者對於品牌氣味都有正面的回應與體悟,尤其成長曲線的幅度在後期發展越是明顯,證明消費者對於品牌氣味的有感與認識。縱言之,本研究觀察到品牌印象在過程中佔有舉足輕重的地位,因為若消費者對於品牌沒有建立足夠的認知,則品牌氣味再強烈或消費意願再強都是枉然,換句話說,由於消費者根本對於從何處接觸該品牌都沒有印象,則無法連結到實際購買行為。 |
英文摘要 | A brand scent is not only a marketing tool but also a symbol. This research identifies an exclusive link between the brand and the customer, based on the fact that the brand occupies a unique and identifiable position in the customer's mind. We use an information-processing model and an elaboration-likelihood model as basic theories to build a holistic framework for system dynamics. System dynamics simulate a complex, real-world environment by combining various variables. In the simulation, we select three major variables for observation: brand scent, brand image, and purchase intention. The results of the simulation revealed a distinct trend, despite the use of a brand scent being novel and the development of intentions to purchase over time. Brand image plays a critical role in the customer's judgment of a brand. We also proved the exclusiveness of brand scent with a long-term simulation using system dynamics. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。