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頁籤選單縮合
題名 | Evaluation of System Reliability of Electronic Transaction in Commercial Banks=商業銀行電子交易之系統可靠度研究 |
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作者 | 林義貴; 周賢昌; 陳勝強; | 書刊名 | 工業工程學刊 |
卷期 | 29:5 2012.07[民101.07] |
頁次 | 頁324-336 |
分類號 | 562.3 |
關鍵詞 | 電子交易; 商業銀行; 多階流量網路; 系統可靠度; 遞迴不交集法; Electronic transaction; Bank; Multi-state flow network; MFN; System reliability; recursive Sum of disjoint product; RSDP; |
語文 | 英文(English) |
英文摘要 | This article is mainly to utilize the flow network analysis to calculate the system reliability, so as to assess the service quality of electronic transactions conducted by commercial banks. Banks rely on telecommunication networks leased from telecommunication companies for electronic transaction services. The telecommunication company offers the steady telecommunication network, which is one of the key factors of influencing the electronic transaction service of the bank. In this article, one of the top three banks in Taiwan is taken for case study. The multi-state flow network and the recursive sum of disjoint product algorithm are used to calculate the system reliability, and explore its relationship with the remote branches’ demand. The use of multi-state flow network for system reliability analysis to assess the service quality of commercial banks’ electronic transactions can make the important reference indicator of network structure of serving for planning the commercial bank in the future. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。