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題名 | 初探安寧志工的教育訓練對關係品質提升之影響=The Effect of Educational Training on the Relationship Quality of Hospice Volunteers |
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作 者 | 陳怡如; 李宗潔; | 書刊名 | 社區發展季刊 |
卷期 | 132 2010.12[民99.12] |
頁次 | 頁448-462 |
分類號 | 419.77、419.77 |
關鍵詞 | 安寧志工; 教育訓練; 關係品質; |
語文 | 中文(Chinese) |
中文摘要 | 安寧志工是介於專業人員與遭遇即將喪親家屬之間的連結,並且經由實際需要的協 助與提供情緒支持,在哀傷家屬的治療上擔任了重要的角色。安寧志工知情意行教育訓 練,適切地轉化成關懷技巧與態度,並提供實際的協助時,彌補了家屬在照顧上因為資 訊、技巧、與人力不足所產生的照顧窘境。而完善的教育訓練可讓志工平順地進入工作 環境,以及提供要達成任務所必須的資訊、知識、經驗與資源並使他們感覺自己的成長 與價值感。本文以此為起點探討教育訓練如何透過外化到內化的過程,將非專業的角色 養成為具陪伴及照顧能力的安寧志工;而在志工的管理上如何透過教育訓練改變志工參 與服務工作的態度,維繫志工與志願服務運用單位/機構間的關係,藉以降低流動率,乃 至更進一層的分析出究竟有哪些因素支持著安寧志工,讓他們願意投入於無給薪的情境 下為臨終病人、家屬及安寧團隊提供服務,並與專業人員共同建構以「善終」為標舉的 臨終場域。 |
英文摘要 | The utilization of the hospice volunteers can provide the hospice palliative care and sharing the journey to the terminal patients and their family. However, whether the hospice volunteers can become the efficient auxiliary of the hospice team, it depends on the related educational training course. One of the purposes of this paper is to understand the educational training of the hospice volunteers, which includes knowledge, skill, the attitude, as well as the tacit understanding of team work, will be promoted in this course. On the other hand, the relationship quality of the hospice volunteers could be served as a reference for the hospital institutions on the planning and directing of hospice volunteers as well as proper utilization of volunteers resources. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。