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來源資料
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題名 | 風險管理能力與績效關聯性之研究--以臺灣地區海運承攬運送業為例=The Effects of Risk Management Capability on Performance in Taiwan's Ocean Freight Forwarders |
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作 者 | 桑國忠; 曾文瑞; 張靜怡; | 書刊名 | 國立臺灣海洋大學海運學報 |
卷期 | 17 2008.12[民97.12] |
頁次 | 頁33-58 |
分類號 | 557.44 |
關鍵詞 | 海運承攬運送業; 資源基礎理論; 風險管理能力; 風險管理績效; Ocean freight forwarders; Resource-based view; Risk management ability; Risk management performance; |
語文 | 中文(Chinese) |
中文摘要 | 摘要 由於海運承攬運送業之進入障礙不高,但競爭卻很激烈。因此,如何尋找 風險管理績效的衡量指標、有效實行風險管理制度,進而建立企業經營管理的競 爭優勢,以確保永續經營,著實是海運承攬運送業者所需面對的一項重要課題。 本研究從風險管理的角度出發,利用線性迴歸的統計方法,針對台北市海 運承攬公會547 家的總經理為問卷調查的對象,以試圖了解「風險管理能力」、 「風險績效」與「組織績效」之間的關係。 研究結果顯示,台灣地區海運承攬運送業『風險管理組織正式化程度』與 『知識管理的發展』對『風險管理績效』有顯著的正向影響關係;而『知識管理 的發展』對『財務績效』有顯著的正向影響關係;還有『人員的教育訓練』對『顧 客績效』也有顯著的正向影響關係。 |
英文摘要 | Abstract Because ocean freight forwarders to enter the barrier not to be high, in recent years, Taiwan's transported goods volume and the non- substantive growth, this industrial competition was it can be imagined intense. Therefore, how seeks the risk management achievements the weight target, the effective implementation risk management system, then the establishment enterprise manages the competitive advantage, guarantees continues forever the management, is being solid is the ocean freight forwarders an important topic which shipping industry must to face. This study aims to explore risk management capability, risk management performance and performance in Taiwan’s ocean freight forwarders. Based on the factor analysis, four risk management capability dimensions are identified: risk management organizational formalization, knowledge management and emploees training. Three performance dimensions are identified: risk management performance, fincal performance and customer performance. Finally, through the regression analysis yielded the conclusions highlighted as follows: Ⅰ. Risk management organizational formalization、knowledge management brings up a significant impact on risk management performance. Ⅱ. Knowledge management brings up a significant impact on fincal performance. Ⅲ. Emploees training brings up a significant impact on customer performance. The results may be referred to as an approach to augment the strategic management in technical terms of benefit segment. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。