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題名 | 技專校院圖書館網站使用者資訊需求與使用研究--以大漢技術學院為例=The Information Usage and Needs of Institute of Technology Library Website Users: A Case Study on the Dahan Institute of Technology |
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作者 | 許美惠; | 書刊名 | 大學圖書館 |
卷期 | 11:2 2007.09[民96.09] |
頁次 | 頁125-142 |
分類號 | 028.6 |
關鍵詞 | 技專校院圖書館; 圖書館網站; 資訊需求; 使用研究; 網站資訊架構; Institute of technology libraries; Library website; Information need; Usage study; Website information structure; |
語文 | 中文(Chinese) |
中文摘要 | 本研究針對技職體系的技術學院使用者進行探討,探究技職體系的學生對圖書館網站的需求及意見,期望從「使用者觀點」設計符合使用者資訊需求與使用行為的網站,以提昇圖書館網站使用性。 本研究以大漢技術學院圖書館網站為研究個案,以大漢技術學院學生為研究對象。首先採用文獻分析法進行相關文獻的探討,接續以「焦點團體訪談法」及「問卷調查法」進行實徵研究,以探討技專校院學生的資訊需求、技專校院學生對圖書館網站的使用經驗、瞭解技專校院學生理想中的圖書館網站內容或服務項目以及技專校院學生對圖書館網站資訊架構的看法。本研究共進行兩組的焦點團體訪談,及進行348份有效問卷的分析。 研究結果顯示:技專校院學生的資訊需求是多元化的,不僅包括學業的,更以日常生活資訊為主;一般大學圖書館網站的資訊內容無法滿足技職校院學生之需求;技專校院使用對圖書館網站資訊重視程度不高,符合其資訊需求的網站資訊內容或服務項目才是使用者最需要的。 |
英文摘要 | The purpose of this study is to explore the information needs of students at institutes of technology and their attitude toward the library website, with the view of designing a library website that would be more user-oriented to increase its utilization. The research uses the library website of Dhan Institute of Technology to investigate the information needs of the institute’s students. Interviews and questionnaires were applied from both quantitative and qualitative perspectives to find out the students’ usage experience and their opinion of an ideal library website. Two focus groups were interviewed and a total of 348 valid questionnaires were collected. The following conclusions can be made: 1. Students’ information needs are inevitably varied, as they not only require information that supports their studies, but also help them in their daily lives, such as on finding a job, pursuing further studies, financial aid, and recreation and leisure, etc. 2. Most university library websites do not provide contents that meet students’ information needs. 3. The top ten services most needed by students from the library website are: information on scholarships/financial support, job links, information on professional certification, library catalogue search, part-time work announcement, information on further studies, Chinese database search, industry and business news, recreational information, and electronic references. 4. Students care little about the structure of the library website, more about the service and content. The following suggestions can be made: 1. The institute home page should provide a clearly noticeable link to the library website. 2. The library website should be designed and structured in accordance with the institute’s features. 3. The library should organize instructional programs and activities to promote the utilization of its website. 4. The library website should provide services of different kinds based on students’ information needs. 5. The library website should have enhanced added values. 6. Librarians should make good use of their information organization ability. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。