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題 名 | 小規模事業之技術創新知識獲取來源與組織傳承之關係研究--PL公司為例=The Study on the Relationship between Sources of Innovation Knowledge and Inheritance System of a Small Company--“PL Co.,” Case Study |
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作 者 | 翁明祥; 洪啟明; | 書刊名 | 中小企業發展季刊 |
卷 期 | 2 民95.12 |
頁 次 | 頁159-183 |
分類號 | 494 |
關鍵詞 | 創新知識來源; 組織傳承系統; 組織記憶; 組織學習; 知識管理; Source of the innovation knowledge; Inheritance system of organization; Organization memory; Organization learning; Knowledge managment; |
語 文 | 中文(Chinese) |
中文摘要 | 本研究以個案研究方式,探討一個小規模公司,如何在資源有限的情境下,運用公司內部的組織傳承系統,以發揮有效率的創新效能,進而強化公司競爭能力之創新活動。本研究參考心理學「訊息處理之架構系統」,將系統應用於公司的記憶處理,供公司對其記憶系統做有效的管理及規劃。因此,本研究結合心理學有關記憶的理論架構、(個人)學習之系統運作模式,提出組織傳承系統,並以PL公司三種不同的產品創新活動為案例,分析不同類型的輸入訊息,如何經專案負責人的「個人記憶運作」,將所得結果貯存於「短期記憶系統」,並透過「個人學習」將原本不對稱的知識轉化成對稱的知識,再經由「運作記憶階段」和其他成員的「記憶社會化過程」,最後將這些知識貯存到公司「長期記憶」之中。當然,在運作記憶階段中,組織成員亦可以透過會議討論、教育訓練以及人際互動等方式,去啟動組織的學習系統,再將彼此互動後的知識,貯存在公司的長期記憶之中,以作為下次組織學習的模式。彙整個案分析的結果,本研究獲得若干結論:首先,「組織記憶系統」之良否,是「組織傳承系統」中一個關鍵影響要素。其次, 「組織學習」能力之培養,是維持組織競爭力之關鍵。最後,讓組織內的成員都瞭解知識的本質,才能做好組織的「知識管理」。 |
英文摘要 | This thesis is probing how a new established company can build up their inheritance system of organization to achieve efficiency of innovation in its insufficient resource circumstance. The structure of this thesis is making use of the information processing system of memory in the Psychology as the compass for we can manage the organization memory and, planning them as well. As a result of interaction the memory and learning system in the organization, I hereby develop a inheritance system of organization in this thesis and, using 3 different innovation strategic cases to prove the inheritance system of organization is workable. Form these cases, we can find the project manager will be the key of the innovation knowledge flow in and being transferred to the others in the organization (short term memory stage), at that times, once the innovation knowledge is an asymmetrical knowledge, the project manager will search from the data-base of organization (long term memory stage) and then decide start its learning system or asking help from the memory socialized process in organization (working memory stage). No matter how, all the knowledge will be saved in their data base in organic and common rules. All members in the organization could therefore share the knowledge to each others without any of limitation or regulation. Surely, the memory socialize could be worked via 1.dicussingin a meeting 2.tranning and education 3.interaction of human relation. Here following are my conclusions in this thesis: The organization memory will be the key in its inheritance system. The ability of learning is the core competence to the organization. Only if we know the nature of knowledge, otherwise we can't do the knowledge management well. |
本系統中英文摘要資訊取自各篇刊載內容。