頁籤選單縮合
題名 | 從工作流程建立生物科技產業之知識管理系統之架構=Construct the Knowledge Management System of Biotechnology Industry by the Process Viewpoint |
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作者 | 賴宏峰; | 書刊名 | 聯合學報 |
卷期 | 25 民93.12 |
頁次 | 頁49-64 |
分類號 | 469.5 |
關鍵詞 | 工作流程分析; 生物科技產業; 知識管理; Workflow analysis; Biotechnology industry; Knowledge management; |
語文 | 中文(Chinese) |
中文摘要 | 由於生物科技產業的競爭優勢來自不斷的創新,因此具有產業知識密集的特性;生物科技產業面臨如下的難題:如何管理在生產程序中所需要或擁有的眾多知識,包括結構型態或非結構化型態、如何整合企業程序與知識流程、與如何利用知識管理改善組織之效能與效率等課題;本文採程序觀點以模式化企業程序與知識流程,經由工作流程分析建立其動態知識地圖,作為知識管理之基本架構,其結果可輔助企業流程之順暢執行、知識資源之配置與日常工作管理與問題解決等;本文並以生物科技產業中草藥之製作流程為例,說明如何以知識管理系統組織其知識之發生與應用過程,此架構可作為生物科技產業推行知識管理之導引。 |
英文摘要 | Since the competitive advantage of biotechnology industry derives from sustained innovation, it is knowledge-intensive. The biotechnology industry is confronted with problems of how to manage their great diversity of knowledge including structured and unstructured form, how to integrate enterprise processes and knowledge flow, and how to promote the effectiveness and efficiency of organization by knowledge management. This paper aims at process viewpoint to model the behavior of enterprise processes and knowledge flow. The dynamic knowledge map is established by workflow analysis, and then a structure of knowledge management is created. The results can streamline enterprise processes, deploy knowledge resources, and help daily management and problem-solving. We exploit an herbal medicine of biotechnology industry to demonstrate the procedures of how to construct the structure of knowledge management system by workflow analysis. The development structure can guide biotechnology industry to carry out knowledge management. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。