頁籤選單縮合
題 名 | 政治、權力與ERP之導入--國內企業之個案研究=Rethinking the ERP Implementation in a Political Prospective: A Case Study in Taiwan |
---|---|
作 者 | 劉士豪; 皮世明; 吳肇銘; | 書刊名 | 中原學報 |
卷 期 | 30:2 2002.06[民91.06] |
頁 次 | 頁127-143 |
分類號 | 494.542 |
關鍵詞 | ERP系統; 資訊系統導入; 政治; 權力; 個案研究; Enterprise resource planning system; ERP; System implementation; Politics; Power; Case study; |
語 文 | 中文(Chinese) |
中文摘要 | 近年來,ERP(Enterprise Resources Planning)系統的導入已經成為學術界與實務界相當關心的議題(L間,2000)。本研究分別從政治與權力的觀點,以個案研究方式來觀察企業在導入ERP系統時,如何選擇方案、進行決策。本研究的解釋架構基本上移植於Levine & Rossmoore(1994)的相關研究,在組織情境的層面,採用他們推論的ModelO-1情境來解釋個案企業決策形成的情境,在組織內權力與政治活動方面,則引用Berle(1969)等人所提出的權力模型,而對於個人行為動機的部份,員則採用ChrisArgyris(1993; 1985; 1978; 1978; 1985)等人所發展的Action Science作為解釋的基準。經過對個案公司 決策形成過程的深入觀察,研究結果發現採用政治與權力的觀點來觀察ERP的導入,相較於傳統理性的觀點,在高階角色、再工程、專案小組組成以及專案時程管控等這些常被研究者所提及的ERP導入關鍵因素上,可以提供更多深入的觀察,對於相關的研究者具有相當的參考價值。 |
英文摘要 | In recent years, the adoption of enterprise resource p1anning (ERP) system has been an important issue in academic and practica1 fie1d. In this paper, we discuss the decision process of ERP system adoption, and we focus on individual behavior, po1itical activities in organization, and organizationa1 contéxt. The research finding indicates that Theories-in-use (TIU) is suitable for explaining indi vidual behavior, and power vacuum wi1l1ead to political conflict in the ERP imp1ementation process. Power vacuum occurred when the CEO withdrawal his leadership role in the ERP project and fail to delegate his power. The abSence of power cause individuals in the next 10wer eche10n of the organization experience a "compulsion" fill the power vacuum and begin to compete for power. The result wi1l cause the neglect of organizational benefits, but focus on achieving individual benefits of some key members. On the other hand, while we go deep into the decision process in our research case, we find political and power perspective may replenish with the insufficiencies of rational choice model. So, we hope comprehensive view point can be used to explain the implementation of ERP system, and it can provide more logical intension. |
本系統中英文摘要資訊取自各篇刊載內容。