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| 題 名 | 資訊系統委外之評選--群體決策過程之應用研究=A Group Decision Process for Evaluating Outsourcing Venders of Information Systems |
|---|---|
| 作 者 | 黃宇翔; 鍾桂芳; 李坤清; | 書刊名 | 資訊管理研究. 南華大學 |
| 卷 期 | 3 2003.07[民92.07] |
| 頁 次 | 頁1-15 |
| 分類號 | 573.9 |
| 關鍵詞 | 資訊系統委外; 多屬性效用理論; 德爾菲法; 群體決策過程; Information systems outsourcing; Multi-attribute utility function; Delphi method; Group decision proces; |
| 語 文 | 中文(Chinese) |
| 中文摘要 | 本研究選取資訊系統委外過程中的「承包商評選階段」為主題,以「經濟部八十九年度電子工商計劃-規劃及試辦系統」為探討之個案,並針對傳統舊有評選方式之修正,提出一適用於政府機關資訊系統委外承包商評選之群體決策過程,期望透過專家顧問群之參與,改進舊有評選過程之缺失,以使群體決策過程更具公平性與有效性。研究運用群體決策(Group Decision)及多屬性效用(Multi-Attribute Utility)等理論之整合,並透過德爾菲法(Delphi Method)之運用,以取得決策成員之意見,達成一致性之群體決策。研究透過文獻探討、專家訪談及問卷分析,萃取出研究個案承包商評選之九個構面,輔以研究訪談之設計及兩次德爾菲法之運作,達成群體決策成員對個案承包商評選之一致性意見。 |
| 英文摘要 | This study focusing on the evaluation process of information system outsourcing is based on the theory of Multi-attribute utility along with Delphi group decision technique. Questionnaire is first developed to construct the decision attributes, Multi-attribute utility and the group decision technique are applied to integrate the expert’s opinions, Delphi method is used to elicit the group members’ preferences and achieve the group consistence. We believe that with the participation and involvement of the group experts, the traditional evaluation process can be improved efficiently and effectively. |
本系統中英文摘要資訊取自各篇刊載內容。