頁籤選單縮合
題 名 | 我國推動ISO 9000現況調查研究 |
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作 者 | 林文燦; 黃喬次; 黃呈祥; 黃美玲; | 書刊名 | 勤益學報 |
卷 期 | 13 1996.02[民85.02] |
頁 次 | 頁157-169 |
分類號 | 494.562 |
關鍵詞 | ISO 9000; |
語 文 | 中文(Chinese) |
中文摘要 | ISO 9000為國際標準組織所制訂之一系列品質標準。因其內容具有周全 性、系統性等優點,目前已廣為歐、美、日各國大力推動與採用。我國自1990 年引進認證標準,藉以提高我國企業產品之競爭力。然而國內企業在推動ISO 9000過程中,仍處於學習階段,如何順利推動乃為政府與民間共向關心的重要議 題。 本研究透過問卷調查方式,隨機抽樣國內已獲得認證的廠商,以瞭解現階段推動 ISO 9000品保制度所面臨之問題,並探討各類特性廠商在認知土是否有所差異。 另針對相關管理技術於推動過程中應用的滿意度與廠商獲得認證後在各項績效 指標所顯現約滿意度等方面作探討,期能協助國內廠商順利導入此一品保制度。 |
英文摘要 | ISO 9000 is the member of quality assurance family formulated byInternational Standards Organization. ISO 9000 is more sophisticateand Systematic, so it has become a worldwide quality assurance system. The government of R.O.C. had adopted these certification standards to help enterprises in increasing competitiveness since 1990.Since enterprises practice ISO 9000 still in learning stage, therefore, efficient practice of ISO 9000 is the main subject those enterprises and government most concern about. This study uses questionnaire to sample survey companies who haveISO 9000 certifications. This investigation will reveal problemsthat enterprises had met with when they are trying to implement ISO9000 quality assurance system, and explore if differences existing inrecogniti.on by companies that are in the same category. Furtherdiscussions will put emphasis on degree of satisfaction of applyingrelative management technologies in implementing process. AT last,when enterprises have the ISO 9000 certifications, levels of efficient indices categorized in this article have been extensive discussed. |
本系統中英文摘要資訊取自各篇刊載內容。