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來源資料
頁籤選單縮合
題名 | 領導力與企業流程再造成功度關聯性之研究--以績效提升個案為例=Research on the Correlation between Leadership and the Success of Enterprise Process Reengineering--Take the Performance Improvement Case as an Example |
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作者 | 林榮禾; 郭秉原; Lin, Rong-ho; Kuo, Ping-yuan; |
期刊 | 服務業管理評論 |
出版日期 | 20231200 |
卷期 | 18 2023.12[民112.12] |
頁次 | 頁20-35 |
分類號 | 494.2 |
語文 | chi |
關鍵詞 | 執行力; 領導力; 精實管理; 企業流程再造; 領導與溝通; 關鍵成功因素; Execution; Leadership; Business process reengineering; Leadership and communication; Critical success factors; |
中文摘要 | 談到組織經營一定要連結到組織績效,一提到績效很多人馬上聯想到執行 力,而執行力又直覺想到專業能力;但是,績效好、除了專業能力以外,有沒有 更深層的議題值得我們探討的,就是本研究想要進行的研究方向。 透過台灣與中國大陸共四家製造業進行問卷調查,使用李克特五等量 表方式來設計問卷,共發出 80 份問卷,回收 73 份,回收率 91.25%;;問 卷回收統計得票最高 之前六項,再進行數 據分析:以層級分析 法 (AHP)驗 證樣本一致性,找出影響組織績效的關鍵因素之重要度排序。 藉由 AHP 層級分析,整理出關鍵之成功因素;研究結果顯示,組織成 功除了該行業必備的專業職能外,還有一個絕對因素是領導力,透過李克 特五等量表的問卷調查與文獻探討,得出影響領導力的關鍵要素為 1.溝 通、2.目標導向、3.團隊協作、4.創造力、5.主動性、6.可信賴,藉由研 究結果,提供企業在進行組織流程再造提升績效時之重要參考依據。 |
英文摘要 | When it comes to organizational management, it must be linked to organizational performance, and when it comes to performance, many people immediately think of execution, and execution intuitively thinks of professional ability, but in addition to professional ability, is there a deeper topic worth exploring, which is the research direction that this study wants to carry out. Through the questionnaire survey conducted between Taiwan and four manufacturing industries in Chinese mainland, the questionnaire was designed using the Likert quintile scale, a total of 80 questionnaires were sent, 73 were recovered, and the recovery rate was 91.25%; The questionnaire collected the first six items with the highest votes, and then data analysis: the hierarchy analysis (AHP) method was used to verify the consistency of the sample and find out the importance of the key factors affecting the performance of the organization. Through AHP hierarchy analysis, the key success factors are sorted out; The results show that in addition to the necessary professional functions in the industry, there is also an absolute factor in organizational success is leadership, through the questionnaire survey and literature discussion of the Likert fifth grading scale, it is concluded that the key elements affecting leadership are 1. communication, 2. goal orientation, 3. teamwork, 4. creativity, 5. initiative, 6. trustworthiness, through the research results, provide an important reference for enterprises to re-engineer organizational processes to improve performance. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。