頁籤選單縮合
題名 | How Work Passion and Job Tenure Mitigate the Effect of Perceived Organizational Support on Organizational Identification of Flight Attendants during the COVID-19 Pandemic |
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作者 | Suthatorn, Pornprom; Charoensukmongkol, Peerayuth; | 書刊名 | Asia Pacific Management Review |
卷期 | 28:3 2023.09[民112.09] |
頁次 | 頁347-357 |
分類號 | 494.2014 |
關鍵詞 | Perceived organizational support; Organizational identification; Work passion; Crisis management; Work motivation; |
語文 | 英文(English) |
DOI | 10.1016/j.apmrv.2022.12.003 |
英文摘要 | Grounded in Herzberg's motivation-hygiene theory, this research examines whether the characteristics of flight attendants in terms of work passion and job tenure moderate the effect of perceived organizational support on organizational identification. Data was collected from 307 flight attendants among the five domestic airlines based in Thailand during the COVID-19 pandemic. This study used the partial least squares structural modeling to analyze the data. The results confirmed the positive association between perceived organizational support on organizational identification. However, the results from the moderating effect analysis indicate that perceived organizational support tends to have a weaker positive effect on organizational identification for the flight attendants who demonstrate high work passion and for the flight attendants with long tenure. As a theoretical contribution, the study extends the knowledge from prior research by proposing the boundary conditions in terms of individual characteristics to explain why different groups of employees may not be motivated by organizational support to the same degree. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。