頁籤選單縮合
題 名 | A Comparative Study of Stress Variables among Employees of ITeS and Retail Sector in Kolkata, India |
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作 者 | Das, J. K.; Mondal, Sabari; Roy, Arkadipta; | 書刊名 | International Journal of Information, Business and Management |
卷 期 | 15:1 2023.02[民112.02] |
頁 次 | 頁14-41 |
分類號 | 177.7 |
關鍵詞 | Descriptive statistical analysis; Information technology enabled services; ITeS; Likert scale; Retail sector; Semantic differential graph; Stress management; Stress variable; |
語 文 | 英文(English) |
英文摘要 | In this day and age, where an increasing number of people can be witnessed to opt for job opportunities in Information Technology enabled Services (ITeS) and Retail sectors, the health and well-being of such people appears to have important implications over organizational efficacy. This study thus explores the context of employee stress prevailing in ITeS and Retail sector with regard to their progress in different services, the impediments and daily hassles they have to tackle while climbing the career ladder and also in balancing their work-life issues. Descriptive statistical analysis and sector specific comparison of identified stressors (using Semantic Differential Graph) are performed to investigate the data collected from respondents through a primary field survey. The comparison brings into light how the very nature of the job makes a difference on the perception and intensity of the stress variables and coping strategies that employees adapt at each of these two sectors. |
本系統中英文摘要資訊取自各篇刊載內容。