頁籤選單縮合
題名 | Validating a Retail Service Quality Instrument in Grocery Specialty Stores= |
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作者 | Bhat, Ishfaq Hussain; |
期刊 | International Journal of Information, Business and Management |
出版日期 | 20160500 |
卷期 | 8:2 2016.05[民105.05] |
頁次 | 頁205-217 |
分類號 | 496.7 |
語文 | eng |
關鍵詞 | Retailing; Service quality; Grocery stores; Retail service quality scale; RSQS; Scale validation; Jalandhar; |