查詢結果分析
來源資料
相關文獻
- 僕人領導對幸福感影響研究:以員工感恩與工作壓力的中介效果
- Job Stress and Work Well-Being in Hong Kong and Beijing: The Direct and Moderating Effects of Organizational Commitment and Chinese Work Values
- 軍訓教官之工作壓力、逆境商數與幸福感關係之研究--以雲嘉南地區高中職學校為例
- 國中教師內外控信念、社會支持及工作壓力與幸福感相關因素之研究:以新北市某國中為例
- 專科教師職業心態、工作壓力與學校組織氣氛之研究
- 女性軍訓教官之工作壓力與幸福感相關研究
- 護理人員工作壓力、因應策略與幸福感相關性之探討
- 國際觀光旅館員工工作壓力對幸福感之影響
- 國中教師工作壓力與幸福感之相關研究--休閒參與之調節效果探討
- 基於幸福感的職業倦怠心理成因機制之研究
頁籤選單縮合
題 名 | 僕人領導對幸福感影響研究:以員工感恩與工作壓力的中介效果=A Study on the Influence of Servant Leadership on Well-being: The Mediating Effect of Employee Gratitude and Work Stress |
---|---|
作 者 | 余明助; 呂仁卿; | 書刊名 | 服務業管理評論 |
卷 期 | 17 2022.12[民111.12] |
頁 次 | 頁49-73 |
分類號 | 494.3 |
關鍵詞 | 僕人式領導; 員工感恩; 工作壓力; 幸福感; Servant leadership; Employee gratitude; Work stress; Well-being; |
語 文 | 中文(Chinese) |
中文摘要 | 本研究試圖從「資源保存理論」與「社會交換理論」觀點,來探討僕人領導與幸 福感之間的關係,並進一步探討員工感恩與工作壓力的中介效果。透過問卷調查 法針對台灣的連鎖服務業的 500 位第一線工作人員進行研究,採取便利抽樣,發 出問卷 500 份,回收 275 份,有效問題 264 份,回收率為 52.8%。回收資料透過 SPSS 軟體,以描述性統計、因素分析、相關分析及迴歸分析等方法進行統計, 研究結果歸納如下:(1)僕人式領導會正向顯著影響幸福感,員工感恩及工作壓 力。(2)員工感恩會正向顯著影響幸福感。(3)工作壓力對幸福感會有負向顯著影 響。(4)僕人式領導會透過員工感恩的中介效果進而影響幸福感。(5)僕人式領導 會透過工作壓力的中介效果進而影響幸福感。最後,根據上述研究結果,對未來 研究方向提出具體建議供參考。 |
英文摘要 | The study explored the relationships among servant leadership, employee gratitude, work stress, and well- being. Based on the viewpoint of 「conservation of resources theory」(COR) and 「social exchange theory」(SET), we hypothesized that front-line employee perceived of servant leadership will predict well-being, and will further predict well-being through the mediating process of employee gratitude and work stress. The study applied convenience sampling. 500 questionnaires were distributed to the front-line employee in service industry of Chain store, with the return of 275 questionnaires, which includes 264 valid questionnaires (52.8%). The research was analyzed by SPSS, which includes descriptive statistics, factor analysis, correlation and regression. The results are summarized as follows:(1) Servant leadership has a significantly positively influences well-being, employee gratitude, and work stress. (2) Employee gratitude has a significantly positively influences well-being. (3) Work stress has a significantly negatively influences well-being. (4) Employee gratitude support positively, significantly and partially mediates the relationship between servant leadership and well-being. (5) Work stress support positively, significantly and partially mediates the relationship between servant leadership and well-being. Based on the above findings, the study provides some recommendations for further studies. |
本系統中英文摘要資訊取自各篇刊載內容。