頁籤選單縮合
題 名 | The Role of Online Service Quality in Enhancing Customer Satisfaction: An Empirical Investigation of Pakistani Banks |
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作 者 | Akbar, Ahsan; Mannan, Abdul; | 書刊名 | International Journal of Information, Business and Management |
卷 期 | 7:4 2015.11[民104.11] |
頁 次 | 頁272-283 |
分類號 | 496.7 |
關鍵詞 | Banking industry; Online service quality; Customer satisfaction; |
語 文 | 英文(English) |