頁籤選單縮合
題名 | Switching Barrier and Customer Loyalty: Moderating Effect of Subscribers' Acceptance of Technological Advancements and Relationship Age in Mobile Telecommunication Industry |
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作 者 | Karunarathne, E. A. C. P.; Zhang, Jing; | 書刊名 | International Journal of Information, Business and Management |
卷期 | 9:2 2017.05[民106.05] |
頁次 | 頁199-216 |
分類號 | 484.61 |
關鍵詞 | Switching barrier; Behavioral loyalty; Attitudinal loyalty; Mobile telecommunication; Technology advancements; Relationship age; |
語文 | 英文(English) |