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題名 | A Fuzzy Goal Programming for Optimizing Service Industry Market Using Virtual Intelligent Agent= |
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作者 | Fazlollahtabar, Hamed; Akbari, Fatemeh; Mahdavi, Iraj; |
期刊 | 工業工程學刊 |
出版日期 | 20130100 |
卷期 | 30:1 2013.01[民102.01] |
頁次 | 頁20-29 |
分類號 | 489.1 |
語文 | eng |
關鍵詞 | Service industry market; Intelligent agent; Decision-making; Fuzzy goal programming; |
英文摘要 | The application of intelligent agents in decision-making has gained extensive interest. Intelligent agents function as decision aids to automate variety of tasks and facilitate decision-making. Service industry market analysis was carried out investigating the included components. Here, we consider a market in which customer and vendor are the two components. To conceptualize the interaction between customer and vendor, a virtual intelligent agent is proposed to perform optimization decisions namely, minimizing the total delivery cost, minimizing the total delivery time, and maximizing the total profit. The optimization is fulfilled with respect to several attributes related to the customer and vendor intelligent agents. The multi-objective model is optimized using fuzzy goal programming. The validity and applicability of the proposed mechanism is illustrated in a numerical example. |
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