頁籤選單縮合
題名 | Compassion in Organizations: Cause for Concern or Distress= |
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作者 | Train, Katherine; April, Kurt; |
期刊 | Academy of Taiwan Business Management Review |
出版日期 | 20131200 |
卷期 | 9:3 2013.12[民102.12] |
頁次 | 頁25-41 |
分類號 | 494.201317 |
語文 | eng |
關鍵詞 | Organizational compassion; Empathy; Empathic concern; Empathic distress; Enaction; Embodiment; |
英文摘要 | Compassion in organizations is researched as a three-stage interrelated process of noticing another’s pain, empathic concern or feeling another’s pain, and taking action to relieve all, or some, of their suffering. Current organizational compassion theory identifies agent capacities of emotional flexibility and agent diversity in the form of cognitive, affective and resource diversity as essential to compassionate acts in organizations. However, the sustained need to remain empathic for others in caring organizations, such as healthcare and social services, and in socio-economic contexts where suffering is endemic, may lead to empathic distress, and a need to express self-oriented actions. These experiences have an effect on both cognitive and affective processing.This paper advances a model of empathy according to Enaction, a dynamical systems approach to embodied cognition. It aims to illustrate the unpredictable and non-linear, dynamical nature of the empathic process. It highlights the contribution of self-awareness, based on embodiment and active sensing, in enhancing the recursive,intrapersonal processing of somatic, cognitive and affective factors. This is deemed to be essential to perspective-taking, thus encouraging empathic concern rather than empathic distress. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。